Hand and Stone

1673 ratings
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Location

10 N. Nansemond Street,
Richmond, VA 23221

SallyB

By SallyB | 1/19/2024

I always feel very welcome. The place is very clean. Massage therapist was very good and listened to me regarding what I needed help on.

Anonymous

By Anonymous | 1/18/2024

This is my first time having a massage membership and I love it. Hand and stone makes me feel welcome and relaxed every visit. I love how easy it is to book appointments using the app

Barbara G

By Barbara G | 1/18/2024

The massage therapist was excellent. She hit all the trouble spots and the pressure was just right.

Anonymous

By Anonymous | 1/17/2024

Receptionists and massage therapist were perfectly friendly. Massage was professional and attentive. No stinky or greasy products used.

Anonymous

By Anonymous | 1/15/2024

My massage therapist was great! She focused exactly where I asked her to and it made a real difference in my upper back pain. Very friendly lady and a positive experience overall. My "neither agree/ disagree" responses were not meant to be negative; I was just neutral.

Anonymous

By Anonymous | 1/13/2024

Good experience. Friendly staff. Clean. Timely. Really appreciated a call when running late.

Anonymous

By Anonymous | 1/11/2024

The receptionists and therapist were all very friendly and knowledgable - The price point feels high but at least the value is there! If it were more affordable I would go far more often.

Lisa S.

By Lisa S. | 1/11/2024

Very polite massage therapist. Music in massage room was very relaxing.Liked the coconut water in the waiting room.

Anonymous

By Anonymous | 1/10/2024

Improvements you need to improve to match your competitors. 1. The app. It's the worst app I have ever tried to use. 2. When you issue a complimentary gift card or credit it should not have an expiration date!

Elyse B

By Elyse B | 1/9/2024

Lauren gave me the best facial I’ve ever had! Her knowledge of skincare was impressive. Not only was her knowledge impressive but as well as her skills for making her client so comfortable. She was gentle and knows what she’s doing!!