Hand and Stone

1683 ratings
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Location

10 N. Nansemond Street,
Richmond, VA 23221

Ashley R.

By Ashley R. | 8/16/2019

The customer service is excellent and Chelsea is an amazing therapist! I seek treatment for severe tension and pain in my shoulders and back and she does a great job to relieve this!

Nan B

By Nan B | 8/16/2019

Lynette is fantastic!!

Anonymous

By Anonymous | 8/15/2019

Very nice staff and great value

Anonymous

By Anonymous | 8/12/2019

Friendly staff. Very easy to book an appointment. Good value for the price.

Angelica B.

By Angelica B. | 8/9/2019

Annalise and Danielle are both excellent and I continue to come. Back because of the service and knowledge that they provide. The only issue I ever have is finding time to go.

SB123

By SB123 | 8/6/2019

I appreciated the gentleman at the font desk. He was very welcoming, friendly and attentive. I've had negative experiences at other local spas and I'm grateful for a first interaction with staff that know what customer service is all about. Paula was wonderful and my facial service was lovely! She was also very kind and made me comfortable. The room was a comfortable temperature, as well as the bed. It might sound like that would be an obvious thing to have, but other spas have indeed missed the mark.

NB

By NB | 8/6/2019

Received a facial and a 50-min massage. Both the esthetician and masseuse were very friendly and cared that my needs were met and surpassed. I left feeling more relaxed than I have in months. I intend to return to the same hand and stone in the near future to receive both services again.

Anonymous

By Anonymous | 8/5/2019

I enjoyed my massage and felt like my therapist paid attention to what aches and pains I have. She did a great job and giving an overall enjoyable massage and made me feel very comfortable.

shannonlov

By shannonlov | 8/4/2019

My massage was one of the best ever. Sherwynn was excellent.

Anonymous

By Anonymous | 8/2/2019

The staff all seemed engaged in providing an experience designed around meeting ones needs - in this day with customer service claims abound your facility met or exceeded my expectations. Thank you!