Hand and Stone

Stephanie in the reception is amazing, she answered all my questions and helped me to get a package. Jill, the therapist was knowledgeable and super kind.

Great place and great service!

The operator made a specific point of dealing with my personal needs. She was extremely careful helping me to be comfortable in the positions getting on and off the table and remembered me taking special interest in my needs.

The massage therapist was very friendly and skillful; has nice and warm personality to interact with me throughout the massage session; the only thing was that my makeup; eyeliner got smeared around my eyes; and both therapist and the receptionist did not tell me; I would appreciate if they would let me know about it. I walked outside and ppl were steering at me. Then I went to the washroom inside Bayview Village ; and I realized my makeup was messy

Friendly staff. Great massage.

The massage therapist was very professional, no complaints. She was also friendly, not shy.

Massage therapist was knowledgeable. She focused on areas of concern. She ensured pressure was comfortable. She was clear with instructions. Massage was great and we have no complaints.

Esthetician was knowledgable about skincare and informative. Addressed skin problems. On time.

I made a mistake. I was highly satisfied with the receptionist. Please adjust my answer b

Customer focused Friendly and accommodating staff RMT skills snd service