Hand and Stone

Kristen, my therapist, was excellent at her craft. She was able to work on areas that needed extra attention. She was very professional and kind. The overall booking process is typically smooth, however, I did encounter an issue this time where my initial appointment was cancelled erroneously, and I was NOT notified, and therefore I made a trip to Troy from my home in Beverly Hills, and the appointment was not available (nor was there any other opening). I had to reschedule for a different day/time.

Everything was fine!

Stacy gives the best facials. I love how well she takes care of my skin. She listens carefully and does what I ask. My skin looks fabulous after every facial

I just love Abigail I have been a member since the Grand Opening back in 2015. She provides the best facial I have ever gotten.I really enjoy the massage on my shoulders and neck area.

The front staff are kind and patient. Staff who perform massages and facials are thorough and thoughtful. I always enjoy my experience, every month.

My massages with Victoria and Theresa are always AMAZING. It is just very difficult to get appointments with Victoria. I understand why ...because she is so good! But I would love if her clients could have access to knowing when she releases her dates ...I seem to always miss that and then can't get her again for months. I wasn't thrilled with the price increases at Hand and Stone. I understand prices are going up everywhere, but it seemed pretty significant. I hope most of that money is going to Victoria and Theresa and less to Corporate. Overall I love my massages at Hand and stone and know I will always walk out feeling better than when I walked in.

I am very satisfied with the service and value of the Hand and Stone facility and the staff memebers.

Very happy very satisfied where I wanted the

She was incredibly knowledgeable. I could tell she is passionate about her career and helping others. She was a pleasure to chat with.

The cleanliness of the facility is impeccable. I am disappointed in the price increases in less than two year.