Hand and Stone

2270 ratings
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Location

2388 N Federal Hwy,
Ft Lauderdale, FL 33355

Anonymous

By Anonymous | 5/11/2024

Maria was an excellent therapist. Pleasant atmosphere. Staff Friendly. Close to home.

Anonymous

By Anonymous | 5/9/2024

When I walked in I was greeted & the friendliness was very nice. The reception area was so clean & smelt beautiful. Liz the aesthetician was very friendly & knew all about the products & the different procedures.

Elizabeth

By Elizabeth | 5/9/2024

The best team! Just amazing! 5 star customer service and they really care

RO

By RO | 5/9/2024

Jesus gave me the best massage I’ve maybe ever had in my life. He found knots in my back that I didn’t know were present.. and put a lot of attention to those. Incredible leg massage! I came in with a lot of pain.. and left feeling like a limp noodle 👍🏼

Peter

By Peter | 4/29/2024

The overall experience was excellent, the staff friendly and the masseuse amazing. I was happy I extended my visit to 90 minutes. The only real problem was the sticker shock when I had to pay. I’m glad I only had to pay for 30 minutes as the hour was gifted to me by my father for my birthday.

Anonymous

By Anonymous | 4/28/2024

We were on vacation and that is why I answered that it wasn't likely i would visit again in the next 90 days. Everyone was great and we had a very nice experience.

Olga D

By Olga D | 4/28/2024

I like my massage therapist and location is great. The only issue that I have is the time that take to book an appointment. It seems like receptionists have to solve the puzzle before the can check availability of the therapist. Why it is taking so long? Hand and Stone need to updater the system. Another issue is the Tippy - why I should pay fee for leaving tips? This is like to have a tax on tips. I would like to use my credit card for tips but Tippy made me really angry and the fact of fee. Please allow customers tp use credit card for tips as before. Tippy is sucks.

Anonymous

By Anonymous | 4/27/2024

I like my massage therapist. I appreciate that she is treated well enough to stay for several years I hope she doesn’t become unsatisfied and leave

Katie P

By Katie P | 4/22/2024

I was very satisfied with my massage therapist. She was very respectful and responsive to any of my requests. I could tell the spa was undergoing some construction but it did not affect my massage experience at all.

Anonymous

By Anonymous | 4/21/2024

I found my two massage therapists (Annetta and Ryan) who I enjoy. Both have unique styles, which help me to relax and feel comfortable. The receptionists are always very pleasant and accommodating. Overall I am happy. Looking forward to the updated environment and renovation.