Hand and Stone

Rooms are nice but nothing really stands out. What counts to me is the place clean, but mostly how well the massage therapist is, and in this case Ryan was awesome.

The spa was very clean, and the staff were friendly and made you feel at ease. Felt relaxed after the massage and was pleased with the pressure my therapist used. A few spots were missed

The massage therapist did a good job … god pressure when needed but also relaxing. It was just that I couldn’t book an appointment with my regular therapist because he was not working that day. But I had to change my appointment the day before to fit into my schedule so that is understandable.

It is annoying to fill out the covid forms each time I attend and there are no magazines to read while waiting and there are not enough time slots of availability for the specific massage therapist that I prefer.

Last massage session was good but I wish the therapist would’ve focused more on the areas I specified (sciatica). The massage was not was I was expecting due to it being more pressure points than anything.

Room didn’t have the total relaxation spa kind of vibe. More like a Chiro medical type room

Had my first aromatherapy add-on... had a hard time believing an extra $10 is charged for this addition! (Luckily, I did not pay for it... and maybe that's why?)

Overall a very positive experience. The massage was uneven (did one glute but not the other) but I mentioned at the end that going forward I'd prefer it be even. He seemed to know what he's doing, but I believe he was trying not to go too hard for fear of scaring away a potential recurring customer. I have faith that the more I go, the more likely I'll get the kind of massage I want.

I was happy that it was in my neighborhood. The massage therapist was knowledgeable.

It's really hard to get an appointment with my favourite RMT Ryan...because he is sooo good he is always booked up. I tried another RMT and it's just not as good but everything else was great as usual. I love the facials too and hope they are allowed again soon.