Hand and Stone

The receptionist helped me with attempting use the app. (We were not successful so she called her manager). kari (?) the therapist was pleasant & friendly; she did not chat inessantly but was responsive in a brief conversation. This was my first massage in several year; I would like to develop a plan for regualr massages but it seems that my schedule & Kari's will not work in the future - so I will need to book a day/time that works for me.

The staff are knowledgeable, professional and friendly. I am always greeted when I enter the customer service area. The massage therapist also greets me and finds out if I have any parts that she needs to avoid or if I am experiencing any pain in my body. I have a long-ago neck injury from a car accident that I was foolish enough not to keep up with the exercises, so it causes problems sometimes. The massage therapist worked on the area, and it felt much better.

The massage was awesome. I don't often get massages which is why it's only somewhat likely that I'll return in the next 90 days but that's where I'll go for my next masssage.

Nas is a great masseuse.

My massage therapist was amazing. She did an excellent job at making sure she addressed my problem area.

The masseuse seemed to not want to touch my skin

Stopped in the store since we were in the area. Asked for my therapist, Trish, and was happy to hear she had an appointment that fit my schedule the very next day. Trish is WONDERFUL! My only concern is that all of the therapists are not listed on the website when I went in a few days earlier to book an appointment. I thought maybe Trish didn't work there anymore. I like the ease of booking online but that doesn't seem to be an option, so I'll just have to call or stop in next time.

The results were pretty amazing!

Petrice was an excellent massage therapist. She asked questions before she started and concentrated on the area I voiced were more tense. Overall very relaxing.

The customer service, cleanliness , very polite, helpful and attentive to the customers.