Hand and Stone

Kelsie is hands down the best! She is great, skilled and the reason I keep my membership!

My therapist was not at the salon when I checked in. He was about 15 minutes late for my appointment

I have never felt this before but the oil used during the massage had an unusual odor. It left an odor on my body as well. Please check that ur products are not expired. Thank you

it's hard to get appointments with my preferred massage therapists and facialists. that's the only reason. Otherwise, things are fine.

The confusion and long delay at the front desk when checking out.

I was very satisfied with my experience. I signed up for the monthly program as well

No shower area, the rooms are a little on the small side.

I'm awaiting results from procedure. Everything else was great. I plan to come back, I will be highly satisfied if I see results.

I was told that I would have an enhancement that I didn't sign on for and it would be an extra $20. I agreed but felt pressured to do so.

The experience was as expected, nothing stood out to make me highly dissatisfied or highly satisfied.