Holiday Inn Express

When we checked in the hotel, the desk clerk was an absolute idiot with an obvious hearing or attention issue. As we had to wait 10 minutes for our room, which was after 3, check-in time, the clerk continued to not "hear" what her guests were stating. Everyone had to repeat their requests. At one point, my husband and I wanted to scream out the next guest's statement "he's checking out!" She thought he was checking in. Wow! She just did not listen. Also, the shower was awful. The water pressure was pathetic. The water was either too hot or too cold. And the drainage was clogged so the tub filled with water as showering.

Very friendly staff