By Sofia | 11/15/2022
The massage was too expensive for the quality received. I enjoyed the staff a lot and they were very friendly and used great pressure, but I didn’t feel like I got enough out of it for the cost.
By Anonymous | 10/31/2022
I booked a hot stone massage online and received a regular massage. I was charged for the original booking even though I didn’t receive it.
By KM | 10/9/2022
Therapist was running late, felt like I didn’t get all of my time.
By Anonymous | 10/4/2022
A private, calm waiting area would be preferable to being right by the entry doors. The atmosphere before the massage is not relaxing. It is difficult to get an hour and a half appointment scheduled and they are not offered on the weekend.
By Kari | 9/26/2022
A friend got me a gift card online for a 1 hr massage because there wasn’t an option for a 90 minute massage that he could find. He paid $99 & some change because that’s what the 1 hr massage cost per your website. When I got to the check out, they tried to charge me an additional $29 something for the difference. This is the second time this has happened. The email I was sent specifically said 1 hr facial or massage. It never said anything about additional costs. Very deceiving.
By Karen M | 9/21/2022
The paper work required took too long. There was no place to specify my second experience with cancer. The receptionist was not very helpful.
By Vivian | 6/27/2022
At first I felt like I wasn’t being touched at all. I know so asked for light pressure but it was REALLY light in the beginning and the music ended well before the massage did so it felt awkward in silence. However, Scott was really friendly and did not talk a lot which I appreciated because I came to relax and definitely felt better leaving than I did when I arrived.
By Angela | 5/18/2022
My “add on” was not done, and my therapist came in 5 minutes after my appointment, and started 15 mts later with no apology. Stopped at 40 mts.
By Anonymous | 5/7/2022
Appointment was running late
By Anonymous | 4/25/2022
Donna was great, couldn't be better. My only issue is that I work a pretty demanding job, and would appreciate being able to get a 100 min massage on the weekends. This store's policy is to only offer 50 min massages on the weekend.