By Anonymous | 11/17/2024
Great service
By Anonymous | 11/13/2024
Megan is AWESOME!! I will only book with her. VERY satisfied with her and the time she took. Pressure and just everything was PERFECT.
By Anonymous | 11/10/2024
I couldn’t be happier with the services Crystal provides. She is very good at what she does. I did want to express that I was very unhappy that I was not warned that hand & stone did not inform me that they were changing the value of the reward points. I had enough to get 3 massages. All of a sudden I was told the same points were now worth 1 massage. Had I known I would have used my points before the change. This really upset me and left a bad taste in my mouth.
By Anonymous | 11/8/2024
Erika is amazing
By Anonymous | 11/6/2024
The massage therapist's ability to accommodate my needs was stupendous. The room's ambiance was very relaxing. Great massage all around.
By Anonymous | 11/1/2024
My massage therapist is Jen and she’s so kind and communicative about any issues I have. I am a huge fan of Jen! The receptionist staff is sooo nice. They are always helpful and smiling and friendly.
By Anonymous | 10/30/2024
I was recommended to hand and stone and it was was exactly what I was expecting. Was greeted immediately and offered help. Was immediately taken back for my appointment and had a overall great experience.
By Anonymous | 10/29/2024
Erica is excellent
By Anonymous | 10/29/2024
Hand and Stone in Oswego, Illinois provided good service from the experience of scheduling my appointment to the polite welcome upon arrival to the massage itself. I appreciated Sarah asking if I had any particular areas that I wanted her to focus on. She is very professional, making me feel comfortable and able to relax.
By Anonymous | 10/29/2024
The staff is so welcoming. They always make everything so easy and make you want to come back. Ali is amazing and I absolutely love her.