Hand and Stone

758 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

4155 N Williams Ave.,
Portland, OR 97217

E. McClain

By E. McClain | 12/1/2021

Friendliness was great, and even though I arrived 8 minutes late, I was treated kindly and was given a quick run down that didn't take up too much time. Thanks to the communication, I opted to drop 1 of 2 add ons so it didn't cut into the time of the massage due to me arriving late. I appreciate the honesty and kindness. They also gave me cold water after my massage which was refreshing!

Mike C

By Mike C | 11/26/2021

I feel as though the overall conduct of the receptionist staff and my therapist were extremely friendly, professional and respectful. They do sincerely take the time to talk to you as a customer to understand how best to provide services that meet your needs. My experiences with the receptionist staff (mainly manager Miranda) have always been courteous and enjoyable. She really is organized well and focuses on providing exceptional customer service and satisfaction. I have always really appreciated my interactions with her. My therapist (Lexi) always provides an unmistakable positive environment, so I always feel at ease, comfortable and relaxed when seeing her. She always does an extraordinary job providing therapeutic relief and a beyond satisfactory experience. Overall, I am very happy and pleased to be able to visit this location for services. In my humble opinion, Miranda and Lexi deserve some sort of recognition for the above and beyond approach to customer service and satisfaction that they provide to everyone each and every time.

Kori C

By Kori C | 11/22/2021

Richard was amazing! I came in with the worst headache and super stressed needing to relax and he hit every area I told him i needed relief. The pressure was great and he kept checking in with me and that was awesome. He made me feel really relaxed and comfortable so I could just melt into the table. It was exactly what I was looking for! Thanks Richard!

Anonymous

By Anonymous | 11/10/2021

Teresa was fantastic. It was so relaxing yet, it also felt corrective. I left feeling relaxed and pain free. Thank you mother Teresa!

Anonymous

By Anonymous | 11/9/2021

Sam was great! She remembered me and my skin needs. I will look forward to my next visit.

Carlyn

By Carlyn | 11/5/2021

Both the customer service and cleanliness of the spa were exceptional. My esthetician was curious about my goals for my skin, and was sweet and positive. I’m excited to come back.

Nunya B

By Nunya B | 11/3/2021

Great experience with professionals in a comfortable environment. My first time in and first ever massage was better than expected. I scheduled my second appointment.

Jessica B

By Jessica B | 11/3/2021

Sam is amazing, clearly communicating throughout, answers questions clearly

mmc12345

By mmc12345 | 10/29/2021

I was satisfied because Kerry my esthetician is incredible. She not only listened but she knew what to do to make me feel calm, content. She was knowledgeable about the what she was doing and able to express it comfortably but she was also a therapist who knew how to help you ease out of your mental or emotional health issues and take care of yourself to be calm and relaxed

Anonymous

By Anonymous | 10/29/2021

Friendly and knowledgeable staff. Great facial. Super relaxing.