Enterprise Rent-A-Car

Good customer service

Its always a positive experience. Friendly staff and cars are dependable

Made online reservation...it was short notice but if it wasn't available it shouldn't have let me make the reservation...went to pick up car and it was not available at pick up time made another reservation while on location to pick up later the same day at a different location...waited over 30 minutes to pick up and the 2nd location didn't even know I was coming or have the car...finally got the car but it was a bigger car than I reserved originally and I wasn't even offered a free upgrade for the inconvenience had to pay regular price for a car bigger than I asked for...at least the main guy handling everything was nice but that was the only part of the experience so far that didn't suck