By Anonymous | 12/12/2017
The waiting time for the sale's assistant to come. the first assosciate seemly had an emergency, but did not say she was leaving. She just left until there was another associate to come. Then I was told there was an emergency.
By Anonymous | 12/8/2017
After my purchase one of my charms were left out of my bag and I have to wait on inventory before they can verify I didn't receive an. Item I was charged for.
By Anonymous | 11/27/2017
There is always room for improvement
By Anonymous | 11/19/2017
I have made a wish list on line and it couldn’t be found
By Anonymous | 10/16/2017
We would have bought more but the associate never asked "would you like to see anything else?" I asked about several other things but the associate just never said do you want to see any of those items? It seemed like the associate was in a hurry to finish up with my sale!
By Anonymous | 10/14/2017
Given the wrong price by two different sale associates on a charm and a ring
By Anonymous | 9/16/2017
The associates had difficulty finding a ring in the size I wanted. THey had to look through several plastic containers looking for the ring I wanted to purchase. This took 10 minutes. Also other were out of stock of a necklace I wanted to purchase.
By Anonymous | 9/15/2017
one of the essence charms I chose was higher because it was placed in the hope box but it was the dignity charm.
By Anonymous | 6/9/2023
The CSA was in a rush due to it being close to closing. I asked her to clean the items I purchased before boxing she did not. Not very friendly.
By Jenniferg | 3/16/2023
Sales associate was unfriendly, unwelcoming, and inattentive. I truly regret spending the $850 I spent because the customer service was so poor. However, I needed the items the same day.