Pandora Jewelry

This store NEVER has the size I need, ever. size 52. The people are somewhat nice, but not really wanting to help. My gal was great but the manger was less that helpful. This is the second occasion in the last year this has happened to me.

I would rather have my balls pounded flat with a wooden mallet than ever do business with Pandora.

I received a promotional Mothers Day bracelet with my large purchase. It was defective causing me to lose 1 charm. I’m very upset that my charm wasn’t replaced even at a discount! The bracelet was defective and was replaced no problem. My only ask was at least a discount on 1 charm! I WAS planning to become a loyal customer. I was initially impressed by the quality of merchandise and customer service. The young lady was very nice but quoted the store policy regarding no replacements for lost charms. I’m very disappointed as the charm that was lost was a Mother’s Day gift from my Husband and son!!!

I specifically asked when they requested my email for the warranty if I would receive advertisements or other email and was told no. She said my email was strictly used for warranty purposes. This was obviously a lie as I have received two emails from Pandora in the less then 24 hours since purchasing the bracelet. I will be returning it tomorrow.

I was highly satisfied, I was shown new items as well as looking at spacers I wanted to see. As always I walked out with a purchase and love my new Pandora items.

I was not greeted upon entering store,they were all 3 talking amongst themselves like the doors were closed. I had to ask were they selling merchandise to get help.Pitiful

I purchased a new bracelet with several charms. It fell off my wrist 4 times in 3 days. I except much better quality with the amount of money spent on this jewelry. Not the first bracelet I have lost due to bad clasps.

The available of merchandise was very poor mostly everything i wanted they didn't have. I had to keep looking for a substitute and that don't always work.

Was hard to get anyone to wait on me. Staff was rude m. It was hard to dins our what Charms were available or on sale

I was trying to choose a Christmas gift for my mother. I had several employees acknowledge me but finish up with customers and walked away to greet people coming in. When Tunya finally came to help me, she made it impossible to select anything. I asked to see a few charms but was never able to hold any of them or look closer. She suggested a beautiful set for $129.95 and explained that I would get a free bangle. While we were measuring bracelets, she noticed the sign said $140. I agreed to still purchase the items. 45 minutes later she had everything together and grabbed her book to find the sku to check me out. At the last minute, she said that the book actually listed the items for $179.95! I asked her to have a manager adjust the price to what she sold it to me for but she refused! I almost walked out but instead purchased a $30 charm and left. I made sure to tell my mom about my experience so she never has to deal with this location. I won't be back!