By NicoleP | 7/30/2019
I need to exchange a gift that was the wrong size. It was the last day to exchange the item and I couldn't find the receipt although I thought I had it with me. The salesperson was very sympathetic and helpful, and the manager ended up helping me out.
By Jo | 7/29/2019
Very friendly & helpful staff Clean & bright store Always easy to find what you are looking for
By Elizabeth Camacho | 7/28/2019
I was highly satisfied with pandora because the customer service we received was very excellent. The associate was very patient and she helped me match my jewelry to get a set. She did a great job and I will go again!
By MF | 7/28/2019
Pandora items are unique, in the sense that they are associated to that special moment of your life where you are buying it or being presented with it.
By Lady M | 7/27/2019
The woman that helped me was I credibly kind and knew what she was talking about. The place was gorgeous. Love the product.
By Luciaf | 7/27/2019
Melissa and Ivy were very helpfull
By Annie | 7/26/2019
I was happy I found the lion king bracelet. I was happy I found the lion king charm. Audrey was a great sales associate. She went above and beyond to help get me the last lion king charm. I looked in other pandora stores and the where sold out. But there was one left in the window and she got it for me. Thank you Audrey.
By IvyD | 7/26/2019
Your sales reps are great professionals. Really greet you with a warm smile and show how much they want to help. My salesperson was KIMBERLY A (# 185394). Kimberly was warmhearted, friendly, really went out of her way to help me. I asked "Do you have Purple Charms" and indeed she showed me an amazing Purple charm with butterflies which I fell in love with and purchased called "Butterfly Glass". Then I spotted a set of Mother and Daughter but color was RED which I did not like. Kimberly went out of her way to show me 3 others that are Mother & Daughter. I fell in love and purchased a set. Walking into the store on 42nd Street is great. All are Friendly and Warm. Really care for Customers. THANK YOU!!!
By Amber R | 7/25/2019
I was visiting New York, and looking for a gift for a friend. The two sales me were extremely helpful and kind to me! They helped me pick out the perfect ring and made it look perfect.
By Nelle R. | 7/25/2019
I was highly satisfied with my experience because as I entered Pandora I was greeted with a friendly smile and asked what I can be helped with. Then I was referred to a pandora associate behind the counter who was very polite and patient with me as I looked for the image of the charms I wanted. The associate also made sure to check the pricing for any sale on the items I selected.