Pandora Jewelry

I went in to purchase a bracelet for $65 because of promotion I got stating that if I make a $65 on a purchase I will receive a we're in this together charm that I was highly looking forward too, after purchase of a bracelet and a separate charm I asked where was the free one and was told they are not a participating store, ok so I tried to get from another store got the same answer, called customer service to only be told that its only online and it doesn't say that anywhere on the promotion it says retail & online. I was told to spend another $65 online to receive it.. why should I if that was the reason I Purchased instore

When I called the sales rep that answered the phone was so polite and friendly she made me want to come into the store to make my purchase instead of going online. I was looking for something else and got what I wasn’t expecting to get The ladies I you store are great.

I was charged incorrectly for my charm. I was also told I would be given 4 rubber stoppers but only 2 was included.

Great choices in store. Friendly staff. Great location

I was on a break i didn't have enough time and i would have liked more options from my associate.

I have no complaints, i knew what i wanted and got it

We were "welcomed" by a male representative who had just came from outside and was smelling of cigarettes --> Very disgusting. A female colleague took over his job and she did very well. He was annoyed about that and started moaning and arguing behind the counter. Knowing the Pandora experience this is not the way it should be!

Trate de cambiar una pulsera en el tono rose gold, soy una clienta muy frecuente y supuestamente no estaba en el sistema aside tratare de llamar a servicio al cliente para ver como pueden solucionar mi problema.

I was satisfied with me overall experience because I was able to buy the charm that I wanted.

sales staff were unhelpful, took a long time to offer assistance although they were not busy