Hand and Stone

Too much trying to upsell you on products or service add ons. I’d rather at the end be given a list of possible ad dons or products that would benefit me that I could consider. Sometimes you might feel like the basic facial will not suffice or help with your problem areas if you don’t pay for more. Most ppl want relaxation and being asked if you want to spend more money when for some of us in Hoboken just the basic is already an extra expense feels uncomfortable and the serene mood is lost. Also sometimes I can hear entire other long conversations going on during my appointment

I was highly satisfied.

Back to back cancellations

There’s always an upsell with a facial

I didn’t like how when I was there I was being up sold for services. I was also told that I could cancel my membership at anytime. I cancelled my membership within 5 hours of creating it and am still being charged.

I wish the membership was a little cheaper. Since I joined, the price has increased twice.

I’m very satisfied with my experience, there’s nothing standing out of not being highly satisfied

The massage therapist was friendly. The receptionists were helpful. The place was clean.

The massage therapist was very good I was disappointed in the overall ambuance and cleanliness

Did not receive a receipt. Cost of service wasn’t broken down. Felt rushed checking out and realized I should have asked more questions because an extra ‘session’ was used towards remaining amount and it was less than the cost of a session.