Hand and Stone

I wish my neck, shoulders and back would have been further massaged after flipping over to my back.

My masseuse did not seem very experienced. Movements did not flow and seem random. Did not repeat some of the movements on the other side.

The message therapists most often than not tend to bring up their personal lives uninvitedly and the last massage therapist began discussing their party life with friends for no given reason. Im entirely dissatisfied with the manager for allowing this to continue. The massage therapists’ unprofessionalism is that they cater to discussing themselves when I pay to have a quiet and relaxing session.

The price is higher than market rates

It is very difficult to get appointments within the next week

Massage was not as is been sell online , receptionist stress me out trying so much sells membership, try to charge me when I have a gift card, she was just incredible annoying, I have to call my husband that work in Somalia!!!!! To help with gift card and then!!! She said ohhhh yea sorry I see it , unbelievable

I was fairly satisfied. Most annoying is your lack of available time slots in evenings and weekends. You need more female masseuses who are available more frequently.

My appointment was 50min long vs 60 (I was called in 10min after my appt time, and that time was not compensated at the end). The construction was also very disturbing. I decided to continue the service as the therapist mentioned professionals were not getting paid if clients decided not to proceed with services, which I felt bad for.

I love the aesthetician that I typically see--she is so friendly, attentive, and calming! The other staff is always very friendly and helpful! The space always feels very relaxing and clean too!

It is always so noisy-- other clients or therapists in the adjacent rooms or the noise from the building always interrupt my peace.