Hand and Stone

I was highly satisfied with my esthetician Jill at my recent appointment. However, I was a member of your monthly program. I made 3 Or 4 massage appointments over as many months and every appointment was cancelled. Two were cancelled while I was driving to my appointment. I had a massage scheduled yesterday in addition to my facial that was cancelled also. I booked these appointments to use 2 of the 4 credits that I had built up due to appointment cancellations. I attempted to get gift cards for my two remaining credits to give to my daughters but apparently that is against policy. While I was satisfied with my service, I am highly disappointed in the business practice of hand and stone. I feel that I was ripped off with the monthly membership and would not recommend to anyone.

From the front desk staff to my massages with Debbie, everyone is amazing! I look forward to my appointments because of all the great experiences I've had. I will continue to keep going!

Kyle was amazing. I left my massage feeling super relaxed. Thank you!

Casey was awesome and made me feel at ease She wasn’t trying to get me to purchase products or to book again. I appreciate that and she was both professional, easy to talk to and friendly

Jillian is a super employee! Very good at explaining the process and results! Will continue to come for services

I enjoy the relaxing atmosphere. Jillian is an exceptional esthetician and is always sweet and helpful. The front desk girls are very friendly.

I come every three weeks for a massage for Michele. She is the best!!

Satisfying with procedure

Krista is an amazing person who is very knowledgeable and super nice. The rest of the team took time to go over questions I had about different services offered. Krista demonstrated what the stone and Himalayan salt stone massage was like so I could make a more informed decision of other services and add ons.

Stephanie is awesome!!! She does a wonderful job!! I was so relaxed.