Hand and Stone

My available credits were not correctly added and I had to call multiple times to fix the issue

It was average There was no towel at the end of the session to wipe excess oils and no water offered. Massage person disappeared

Prices are too much. If it was cheaper I’d come back very frequently.

Aesthetician was informative when addressing treatment options. When I declined, she made a snide comment about my decision. Ultimately, I chose one of two treatments she recommended and that’s when her attitude changed.

I was billed for my massage after they told me it would be free.

More treatment time

There are always opportunities to enhance the experience for customers. I never give highly satisfied when reviewing services it keeps you on your toes!

I am usually disappointed that my favorite massage therapists leave after I see them for a treatment or 2. It is frustrating not being able to use my membership for what I initially purchased it for.

too pushy with the product. Unbearable so, I couldn't really enjoy the facial as she kept on pitching products left and right

I booked an appointment at the particular location because i found it on spaweek.com listed as places to take my giftcard. However the location did not accept the gift card.