
By Trev H. | 2/23/2022
Scarcity of 20lb seed bags.I know it's not your fault.

By RichelleG | 2/7/2022
No one's fault about supply chain issues - I was just thinking to buy another feeder but they were out. I didn't even mention it as it was no big deal and I'll buy it when it's in stock

By DT | 2/5/2022
the store was suffering an internet outage so were only able to accept cash. I don't normally carry cash but happened to have some so was able to purchase some of the items I wanted. Thankfully one of the staff members alerted us to the issue before we got to the counter. But we weren't able to make a complete purchase. It wasn't the staff's fault.

By Josephine B | 2/3/2022
I usually get the medium chips but you had none in stock. It wasn’t clear when they would be available I was assured that the small chips would still be eaten so I bought a 20lb bag as I live far away. Turns out the small chips look like ground full shell oil sunflower seeds as there is a lot of extraneous shell bits among the small bits of seed. That is disappointing.

By JBF | 1/31/2022
I have had a $10 coupon to use on purchases but it seems a problem to reverse the sale and start again to use the coupon. So I was told to use it next time, I have been dragging that paper receipt around for ages, would it be possible to put the coupon on my information as a member ?

By Pusca | 1/18/2022
The item I looked for was not in stock and they could not provide a date it would arrive. Staff were helpful and I think the covid supply problems were behind the lack of product.

By Peter S. | 12/4/2023
I have been a regular customer for many years, and I purchase the same items each time - 2 - 20 pound roasted peanuts, and 3 - 20 pound No Mess plus.. The price has been close to the same for a few years at about $270 with one $10 Bird Buck, and the 5 bags last for me for only about 3 weeks. A few weeks ago the price launched up for the exact same purchase to $354 after 2 bird bucks! So, without any bird bucks, it was $280, and now is $374 for the same order! And that is after 15% off! A price increase of $94! I will now be searching for another supplier, or seriously thinking about stopping feeding the birds which I have been doing for decades. Not the fault of your crew, who are nice people.

By Oakley | 10/1/2023
I am finding that many small items that are with the bird feeders and stations are now being charged for. I understand that there should be a cost but the little items like the bumper ends for the removable arms in the bird stands used to be free and now they want $2.50 each. Each arm requires 2 so now a piece of plastic no bigger than ones small finger tip will now cost $5.00+ This is gouging.

By Cipi M | 8/29/2022
I purchase , only, coarse sunflower seeds. Several times they were not available. The medium seeds are so messy. What I need for my birds is a feeder that I can hang over my balcony rail like a planter but cannot use planter as it is too deep to fill with seeds. On the deck there is no room for a pole apparatus on the deck..

By Elaine E | 4/1/2022
I bought a diy woodpecker house. The pieces needed to be altered to fit into place. Thankfully my husband had a good saw to fix it. I think we received a duplicate piece . Overall it turned out nice .