Hand and Stone

Everything was clean and on time. All of the staff were friendly. Adelaide, my esthetician, was welcoming and did a great job with my service.

The knowledge of the process.

Stephen is a great massage therapist, and I really enjoy his service, his thoroughness, and his attentiveness to my needs.

Honora is great. She always asks about my problem areas or concerns and focuses in those areas. She is very professional, and I can’t recommend her enough. I am always on the go, but I look forward to my massage every month because it helps me relax and decompress. Thanks Honora!

The receptionists are always welcoming and professional. They are patient when I need to schedule my next appointment (or at times, re-schedule when a scheduling conflict occurs). Stephanie my regular massage therapist is outstanding! She is so knowledgeable, her massage techniques are perfectly suited for my needs, and she is the consummate professional. I came to hand and stone because she works there. Also, the managers are very excellent to work with and if I have a questions, they are there with the answers! The ambiance is also delightful. Regrettably during this past visit, there was a rude visitor of a customer who had extremely loud, disruptive and extended cell phone conversation in the seating area. (It was not an urgent call.) I do realize staff cannot control this. Perhaps small signage about no cell phone use i.e., conversations might be helpful? This was the first time I had experienced this. I will end my comments with "I adore Hand and Stone and its staff!!!

It was my first visit to Hand and Stone. I was highly impressed with the professionalism of the front desk staff. Sandy (and another lady who was amazing I didn’t get her name) greeted me with professionalism and kindness. They offered me a beverage right away. I felt amazing from the door! It was not a very nice day outside that day but those two ladies were like a ray of sunshine in all ways! Then Pei was my massage therapist. She was extremely professional and truly has magical hands! Pei was absolutely amazing! My body is completely renewed! I would recommend someone giving Pei a massage for how wonderful she was for me!! I felt like true royalty the entire time I was there. Every person I encountered was phenomenal. Kudos and gratitude to the entire team! Thank you ☀️

The massage therapist, Stephanie, is very good at targeting my pain points and applying the right amount of pressure. The receptionist staff and manager are very helpful and friendly.

As always, I was very happy and satisfied with the massage I received from Stephanie! She is a very good massage therapist, and I imagine that I will be a H&S member for at least as long as she works there.

The receptionists were very accommodating and even offered to keep the tea I prepared at the front desk while I received my massage. Steven was very professional and followed my instructions on the areas that needed attention. I also appreciated the membership welcome booklet that offered discounted add-on services for future sessions.

April is very warm and kind and very knowledgeable