NTB-National Tire & Battery

492 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

5646 Randolph Rd,
Rockville, MD 20852

anonymous

By anonymous | 9/20/2017

Always honest, takes care of our car in a very timely manner. Will continue to have our car needs taken care of here

Richard H

By Richard H | 5/26/2023

Really like how I was treated by Patrick, the store manager. Especially considering he was juggling multiple customers and an unexpected employee absence. At one point he was working on multiple computers, taking an order from one customer while simultaneously completing my service transaction. I thought two people minimum up front were needed to handle the workload I saw. Through it all, he kept patient and smiling. My service was completed at the agreed upon time. Waiting area is subdivided in two not well thought out areas. Large unused space with little seating and a smaller space crammed with seating. High table was great for using my laptop but no outlet. Good thing the service completed before I ran out of juice in my laptop.

Ed

By Ed | 7/10/2017

Great service!

Marco

By Marco | 5/23/2023

Patrick called twice to advise on arrival of tires at shop and estimated completion time. Very helpful and friendly.

Ed

By Ed | 7/10/2017

Great service!

Karen A

By Karen A | 5/23/2023

I was highly satisfied with my NTB experience because from the moment I scheduled my appointment to the moment I picked my car back up the employees were very friendly and helpful! I felt like a valued customer at NTB.

Gadi

By Gadi | 6/25/2017

5

Susie9

By Susie9 | 5/22/2023

Pricing and helpfulness of the staff

Gadi

By Gadi | 6/25/2017

5

DW

By DW | 5/15/2023

I saw the air coming out from my tire and rushed there. They took care of it quickly and I got my car back within a couple of hours even though I had no apointment.

Solange urena

By Solange urena | 4/12/2017

Great service!

SamK

By SamK | 5/3/2023

Friendly and honest management

Jimy Guerrero

By Jimy Guerrero | 4/12/2017

Great service!!

Natalie M.

By Natalie M. | 5/3/2023

Had no problems with the scheduling process nor the check-in! The employee that helped me actually mentioned a sale going on that he could apply to my service, and applied it during check out.

Solange urena

By Solange urena | 4/12/2017

Great service!

Brian G

By Brian G | 5/3/2023

Amir was very knowledgeable about my vehicle. He kept me posted through the process. It was a great experience.

Jamie

By Jamie | 4/10/2017

Excellent service

johnsf

By johnsf | 4/26/2023

The associates were friendly and knowledgeable

Jamie

By Jamie | 4/10/2017

Excellent service

Gustus

By Gustus | 4/19/2023

All work was done as planned and staff was very welcoming.