NTB-National Tire & Battery

492 ratings
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Location

5646 Randolph Rd,
Rockville, MD 20852

anonymous

By anonymous | 6/20/2016

Went to get a flat fixed, Josh really helped me out and I wound up getting 4 brand new tires!

Jose S

By Jose S | 4/15/2023

Everything was explained to me in a lot of details which I highly appreciated. They were able to repair my vehicle in a good amount of time.

anonymous

By anonymous | 12/20/2015

I have a year long alignment program with Merchant's and have found it to be a great deal. I appreciate their hard work.They are patient and happy to talk me through my questions.My only remark would be that they recorded my mileage wildly incorrect (should be around 111,000).

SK

By SK | 4/8/2023

Been using this location for 5+ years. Regardless which staff I interact with, always a positive experience. Very transparent with work absolutely needed, work recommended, work that can wait.

anonymous

By anonymous | 12/30/2019

Worked well with me, and the work was accomplished in a professional manner.

T. Warren

By T. Warren | 4/5/2023

I ordered my tires online and set my appt online.

anonymous

By anonymous | 9/23/2019

Took car into shop Sunday morning. Needed a new water pump. I said no to the serpentine belt, and the total for just the water pump came out to six hundred and fifty-something.

Dave

By Dave | 4/1/2023

Extremely Friendly and professional staff

anonymous

By anonymous | 4/15/2019

Making an appointment is a must to avoid frustration from any time delays. The service I have had there has been very good.

Andrea

By Andrea | 3/31/2023

Patrick and Amir both amazing this is a great location. Get the best customer service. You get all the updates. They are so happy to see you when you come in. I feel very welcomed. Definitely recommend this location to anybody. These guys are truly amazing and choose the best and they stay consistent.

Bill

By Bill | 9/25/2017

Na

DW

By DW | 3/29/2023

Fast and efficient

Bill

By Bill | 9/25/2017

Na

Alex T

By Alex T | 3/28/2023

Overall the staff was very communicative and kind. I really liked that they made sure to communicate with me and my mother about the needed replacements and services.

anonymous

By anonymous | 10/14/2019

They put the wrong oil in my vehicle. They had the info about what oil my car takes since my vehicle has been serviced there before so there was no reason for this oversight.

PPearson

By PPearson | 3/21/2023

Patrick took the time to explain what needed to be done and came across as very honest and looked out for my best interests.

Quinn

By Quinn | 3/20/2023

Patrick is awesome. Friendly and does his job well.

Maria

By Maria | 3/16/2023

Outstanding service