NTB-National Tire & Battery

I wish they would have called when the repairs were complete. Otherwise the service was exceptional.

I was in and out quickly with my service and I used a coupon.

na

Had unexpected hole in tire and needed tires fast to make it to special appt. Staff went out of their way to help.

Na

ThjeThe Sales Associate (Ms. Jasmine Wallace) and the Mechanic Specialist (Dan) were exceptional in this courtesies, in their expert knowledge. and thier professional abilities to explain and assist me in the customer service and technical details offered to assist me in my requested repair service. THEY WERE TRULY FANTASTIC. I believe each of them are a special asset to satisfying your customers!! Thank you... please give them my official congratulations on performing beyond the usual expectation. I will return to them BEFORE going to my dealer!!!

Good service.

The service rep (jony Cruz Gonzalez) was professional, very helpful and knowledgeable.

Good service.

Just heard from friend their work is 100% guaranteed good. Then I thought to test and everything was perfect if I compare to neighboring auto shops.

The service was done in a timley manner

Very well knowledgeable staff.

They put my new tires and rims on for me. The tire pressure monitoring system started acting up after that. I was told if they go bad I can bring the vehicle back and they would install new ones. I came back and was told by a new manager several different stories. We don't want the responsibility for any damage to your rims that we previously installed. No one could do it. The guy who put them on was standing next to us but could not leave the desk.

My service technician (Johnny - Sudley Rd. Manassas location) was very efficient and informative even bringing me in to go over issues with my vehicle and discussing when I would possibly need future service. Excellent customer service. Thank You

Didnt do what was supposed to be done and done lied about it.

I was able to make the appointment quite easily, and was also able to book a time that was convenient. I had the opportunity to wait for the service to be performed, and was extremely impressed as to how quickly they were able to complete it. The sales person was warm, welcoming and respectful!

Giligans island oil change 3 hours for an oil changeBroke a lug as usual3 hour tour

I called first to check to see if they had size tire I was looking for. The guy was very nice went over several tires and prices within my price range and suggested I come in and take a look. So I did and everyone was very friendly and professional!

Always friendly quick in and out. Prices are always reasonable