NTB-National Tire & Battery

487 ratings
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Location

13776 Warwick Blvd,
Newport News, VA 23602

anonymous

By anonymous | 1/17/2021

Didnt go to merchants tire and auto. Went to NTB

Frank Rodriquez

By Frank Rodriquez | 12/10/2023

The customer service was beyond reproach. Me Henry Ernst the manager took time to assist and be helpful. He was so helpful, professional, and informative. I appreciated his time and professionalism. I would diffinitly return. He not only sliced my problems but recommended other helpful points. I want to thank Mr Ernst , he made a return customer out of me and my friends I tell Abt this store and the service I got.

anonymous

By anonymous | 1/13/2021

The lady at the desk was super helpful and very understanding. Their Covid restrictions were solid and you were very much able to distance yourself. 15/10 service.

Saleema

By Saleema | 7/15/2023

Overall customer service was great. Pricing was great atmosphere. It was great.

anonymous

By anonymous | 8/6/2020

Love NTB they take care of my car all the time. The manager on Warwick Blvd and his Tech's are great. I always get the best customer service.

Lacey S

By Lacey S | 7/12/2023

The guys that work there are great. Helpful, friendly, respectful, easy to talk too. All around a great experience every time I have gone there.

anonymous

By anonymous | 2/10/2020

Terrance, James, and Marion are awesome peeps!

Stephanie T.

By Stephanie T. | 7/6/2023

The customer service everyone was friendly. I don’t have to wait long for my oil change. The price was affordable for my budget. Location was close to my home. The waiting area was clean and comfortable.

anonymous

By anonymous | 1/28/2020

My car was taken to the service area close to the appointment time and completed within an hour. The staff was knowledgeable and very friendly.

Shonta T

By Shonta T | 6/29/2023

The sales associate, Marion Brown Jr., was very helpful and ensured smooth service process. Has experience with NTB in Jacksonville, NC and Newport News, Va.

anonymous

By anonymous | 12/26/2019

Friendly staff who ensured my service was completed! Jeep rides like new!

T. Jones

By T. Jones | 6/29/2023

The supervisor, (older black gentleman)was very friendly and respectful. He explained everything. Great Job

anonymous

By anonymous | 6/6/2019

Awesome! The service at 10 it was very friendly and the price was fantastic

RJ

By RJ | 6/24/2023

Staff was extremely helpful and friendly. Very happy with my purchase. Definitely will recommend

anonymous

By anonymous | 6/9/2018

Great excellent service friendly

Julie Petersen

By Julie Petersen | 6/21/2023

Marion Brown Jr has always been very helpful and friendly. We will continue to go to NTB for all of our services for our vehicles

Matthew

By Matthew | 12/29/2017

Good job

Natalia G

By Natalia G | 6/20/2023

The technician and service rep were fantastic, I had just gotten and oil change at a different place May 30th. I asked them if they could reset the oil change light because they never did it at the fire stone upon them inspecting my oil they found there was no oil in it. The service rep was super kind. He had me take a picture of where the oil was currently at have me call the fire stone so that way I can get the issue resolved with them tomorrow morning and he even advocated for you guys. Oil changes with her seem to be much more affordable.

Matthew

By Matthew | 12/29/2017

Good job

KD

By KD | 6/19/2023

Marion showed fantastic customer service.