NTB-National Tire & Battery

Awesome experience they informed me of further repairs that need to be done , explain everything great guys.

The guy was very friendly considering someone called out and it was just two of them there. /He was calm and did the best he could considering the situation.

Service was in a timely and professional way. I was back on the road in less than two hours.

All of the associates and technicians were great, the location was easy to get to, service was quick and scheduling was easy. The only setback was that the technician who could do the alignment for my new tires was not available to complete the alignment at the time of my original appointment. However, it was easy to re-schedule the alignment within a few days and I don't mind coming back.

Great service great people

The manager, mo and the tech were honest! That is paramount with me. Thank you! God bless!

Melvin was the best. His customer service skills are off the charts. He put me at ease because I had some personal issues going on and he made me feel that everything I was going through was not worth my energy. He showed me so much empathy and no one has ever done that for me that works in that capacity. Thank so much Melvin.

Despite being told it would be a long wait due to staffing issues, My appointment went on just fine. The managers and technicians were awesome.

Courteous and professionalism of the staff.

Good service

Much better service than I received at Jiffy Lube

Quick. And easy services

Another good service performed by Catonsville NTB.

Knowledgeable and courteous service.

Great service. No hassle with the guarantee warranty.

I received a discount because of a past cancellation. The price was reasonable, and the salesperson did not try to upsales me.

Warranty was granted no questions asked. Thank you.

Mo was very helpful. He explained the issue with the nail in my tire and why it could not be fixed. He went over the replacement options and found one tire that matched my current tires. He called when he said he would and explained the time frame throughout the repair.

Excellent Customer service

The communication was top tier! Moe was able to explain the price changes and the services extremely well. He even answered questions about other problems with my vehicle and offered effective suggestions. He started my service promptly and walk me through every step of the process!