NTB-National Tire & Battery

658 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

1725 River Valley Circle North,
Lancaster, OH 43130

Adam B.

By Adam B. | 3/22/2022

"I had issues with my front tractor tire. The team at Midas were the only ones even willingly to help me, none of their competitors would even look at it. I showed up with no appointment and within minutes we knew the leak was coming from the seal. They cleaned the rim and inside the tire, but unfortunately did not completely fix the leak, however it vastly improved the seal. One of the team members suggested I get a tube for the tire. I ran to rural king, got a tube, and showed back up unannounced and within 5 minutes he had the tube in my tire, leak free. Their service at this location was well above and beyond my expectations, and they have permanently earned my business. "

Tony S

By Tony S | 11/26/2023

The staff was on point! Service was quick and painless. Said it would be done within an hour and it was done in 35 min - couldn't have worked out better if I planned it.

anonymous

By anonymous | 1/13/2021

Exceptional as always from this business.

Melinda E

By Melinda E | 8/9/2023

Service Advisor Jera Lawrence advised me on choices for my service. I trusted her expertise and was grateful for the help.

anonymous

By anonymous | 12/27/2020

NTB Lancaster always does a great job!

D. Kraner

By D. Kraner | 8/8/2023

Everyone was very friendly and kind to me. My car was done in a quick fashion and didn’t take very long. The price was reasonable and much better than other places.

anonymous

By anonymous | 12/16/2020

Awesome service! Every time!

Victoria Laney

By Victoria Laney | 8/6/2023

Great customer service

anonymous

By anonymous | 11/4/2020

We were going out of town, they got us right in and replaced our battery.

John

By John | 7/29/2023

Have been bringing my vehicles mostly to NTB for as long as I can remember. The management of the store has been consistent over the years. Have went elsewhere once in the past due to the stores leadership. Mark and Adam are the best and should be recognized. They get it. Very knowledgeable and accomodating. A good example for other store leaders within your Brand.

anonymous

By anonymous | 9/22/2020

Excellent serviceFriendly staff.

SDiesel316

By SDiesel316 | 7/21/2023

Price for my tire install was the exact price I saw on EBay as NTB was a listed installer. Staff was friendly, fast and efficient. Job done was stellar.

anonymous

By anonymous | 8/12/2020

I only trust my vehicle with Paul at Midas.

Nancy G

By Nancy G | 7/21/2023

Everyone was great to deal with. It didn't take long for service. Got a phone call when it was done. All was fine!

anonymous

By anonymous | 7/25/2020

Paul always does a great job at this location.

Anonymous

By Anonymous | 7/19/2023

Great customer service in explaining the issue and pricing.

anonymous

By anonymous | 6/25/2020

NTB Lancaster always does an excellent job. Friendly staff and great service.

Todd A.

By Todd A. | 7/19/2023

The service manager was very positive in attitude and interaction. He explained things well and put a little extra into checking my coolant level and marking the new fill line so I could check for possible leakage periodically.

anonymous

By anonymous | 4/22/2020

Excellent service and friendly staff

John

By John | 7/16/2023

Quick and professional