
By anonymous | 12/21/2020
They do an amazing job every single time. Always ask for Alex

By JM | 7/13/2023
Fast, friendly, and helpful. Great job!

By anonymous | 12/18/2020
was deally good!! The customer service was perfect!!

By Anonymous | 7/5/2023
Very nice. Got decent price

By anonymous | 9/20/2020
Great customer service. They gave it to me straight and understood my concerns.

By Lee | 7/1/2023
Very satisfying customer service from everybody the mechanics and the front desk even management everyone of these guys are great they tend the customer needs extremely well and all deserve a huge raise for the nonsense the my deal with

By anonymous | 7/26/2020
Good services! Fast service and not to expensive

By K Smith Penaloza | 6/23/2023
I liked the friendliness o the staff and that the tire rotation. Was included in the price of the oil change service. I will definitely go back to the Gaithersburg, MD location.

By anonymous | 2/5/2020
Alex is alway very helpful

By Mr.Smith | 6/15/2023
Upon my arrival I was checked in within 5 mins. The service advisor, Clinton, did an excellent job explaining my options. He also went into detail regarding my recommended vehicle services based upon the manufactures specs.

By anonymous | 7/15/2018
Excellent fast service in repairing my tire

By John D | 6/8/2023
I got the tires I needed,

By anonymous | 1/11/2018
It was great! Merchant Tires in Woodfield is by far the best autoshop Ive been in. The service and the work they did was awesome. Theyre not cheap, but theyre honest. They wont try to rip you off, but they wont bargain either. The costumer service is like no other! The crew works very hard and take pride in what they do. Ive been looking for a go to autoshop for my car related issues and i think i just found it. Very good quality work and service.... what more can you ask for?

By Gary S | 6/3/2023
George was fantastic. Tge problem that I experienced per your survey is that my wheel lock lug was damaged. George helped me through the options to resolve it, cut the old locks off and put on the new ones I picked up. Sounds simple enough but I’m not a car guy so it may as well been surgery. He made the small issue easy to handle.

By Peter | 12/28/2017
Good job.

By Lw | 5/25/2023
The service was excellent took care of my car and recommend things for my car at a great price I will definitely be bringing my car back for service Jeremy is the guy to go too.

By Peter | 12/28/2017
Good job.

By Murphy A | 4/29/2023
The associate was very friendly and engaging. he helped me understand how to know when its time to check your tires. he is a very sincere guy

By anonymous | 10/26/2017
Great service. Friendly and professional

By Joe Z | 4/27/2023
The front desk (Jorge) was very helpful in the drop-off, notification when the job was finished, and close-out/payment phase. The service mechanic (Neil Affalo) is an exceptional professional and has serviced my 2010 Genesis (my baby) for many years. I am a very satisfied customer --
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