NTB-National Tire & Battery

457 ratings
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Location

18820 Woodfield Rd,
Gaithersburg, MD 20879

anonymous

By anonymous | 12/21/2020

They do an amazing job every single time. Always ask for Alex

JM

By JM | 7/13/2023

Fast, friendly, and helpful. Great job!

anonymous

By anonymous | 12/18/2020

was deally good!! The customer service was perfect!!

Anonymous

By Anonymous | 7/5/2023

Very nice. Got decent price

anonymous

By anonymous | 9/20/2020

Great customer service. They gave it to me straight and understood my concerns.

Lee

By Lee | 7/1/2023

Very satisfying customer service from everybody the mechanics and the front desk even management everyone of these guys are great they tend the customer needs extremely well and all deserve a huge raise for the nonsense the my deal with

anonymous

By anonymous | 7/26/2020

Good services! Fast service and not to expensive

K Smith Penaloza

By K Smith Penaloza | 6/23/2023

I liked the friendliness o the staff and that the tire rotation. Was included in the price of the oil change service. I will definitely go back to the Gaithersburg, MD location.

anonymous

By anonymous | 2/5/2020

Alex is alway very helpful

Mr.Smith

By Mr.Smith | 6/15/2023

Upon my arrival I was checked in within 5 mins. The service advisor, Clinton, did an excellent job explaining my options. He also went into detail regarding my recommended vehicle services based upon the manufactures specs.

anonymous

By anonymous | 7/15/2018

Excellent fast service in repairing my tire

John D

By John D | 6/8/2023

I got the tires I needed,

anonymous

By anonymous | 1/11/2018

It was great! Merchant Tires in Woodfield is by far the best autoshop Ive been in. The service and the work they did was awesome. Theyre not cheap, but theyre honest. They wont try to rip you off, but they wont bargain either. The costumer service is like no other! The crew works very hard and take pride in what they do. Ive been looking for a go to autoshop for my car related issues and i think i just found it. Very good quality work and service.... what more can you ask for?

Gary S

By Gary S | 6/3/2023

George was fantastic. Tge problem that I experienced per your survey is that my wheel lock lug was damaged. George helped me through the options to resolve it, cut the old locks off and put on the new ones I picked up. Sounds simple enough but I’m not a car guy so it may as well been surgery. He made the small issue easy to handle.

Peter

By Peter | 12/28/2017

Good job.

Lw

By Lw | 5/25/2023

The service was excellent took care of my car and recommend things for my car at a great price I will definitely be bringing my car back for service Jeremy is the guy to go too.

Peter

By Peter | 12/28/2017

Good job.

Murphy A

By Murphy A | 4/29/2023

The associate was very friendly and engaging. he helped me understand how to know when its time to check your tires. he is a very sincere guy

anonymous

By anonymous | 10/26/2017

Great service. Friendly and professional

Joe Z

By Joe Z | 4/27/2023

The front desk (Jorge) was very helpful in the drop-off, notification when the job was finished, and close-out/payment phase. The service mechanic (Neil Affalo) is an exceptional professional and has serviced my 2010 Genesis (my baby) for many years. I am a very satisfied customer --