NTB-National Tire & Battery

484 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

13360 Midlothian Turnpike,
Midlothian, VA 23113

anonymous

By anonymous | 4/19/2020

Handled everything very well and within the COVID-19 guidelines. Thanks!

CarolC

By CarolC | 7/17/2023

A tire had a slow leak, they were able to locate the issue and repair the tire. They worked me in between appointments.

anonymous

By anonymous | 12/19/2019

Great service from the staff. I appreciate their time working on my vehicle

Erika P

By Erika P | 7/15/2023

I stopped NTB because the tire pressure light came on. The service person told me the wait time. The facility was clean and comfortable while I waited for my car.

anonymous

By anonymous | 3/20/2019

I have been taking my vehicles to this location for 8 years. Always satisfied! Thanks!

BCinVA

By BCinVA | 7/11/2023

Replaced damaged tire. Had a replacement on hand, so not much down time

anonymous

By anonymous | 10/7/2018

Good customer service. Highly recommend this shop

Justin

By Justin | 7/10/2023

Excellent service

anonymous

By anonymous | 7/5/2018

Always helpful and friendly service. Always call if any concerns or needs for vehicle before doing work and while the vehicle is on the lift.

moses1tx

By moses1tx | 7/6/2023

Fair pricing and great service.

anonymous

By anonymous | 5/31/2018

2 tires replaced and very quickly

Laurie B

By Laurie B | 7/3/2023

The staff was very friendly. They called me as soon as the car was finished and checked me out quickly.

anonymous

By anonymous | 5/10/2018

Fast and very professional.

Oma H

By Oma H | 6/29/2023

Needed air in tires twice in 10 days. I had it checked I had picked up a nail. The gentleman located and removed the nail, then was able to patch the puncture. A job well done!!

anonymous

By anonymous | 4/4/2018

Exceptional service. It was recommended that I change the cabin filter at 60,000. Glad I did. It was so very dirty.

Jennifer M.

By Jennifer M. | 6/23/2023

The online appointment setter was able to help me schedule my tire purchase and installation for the next day. I was in and out with my new tire on my car in under two hours. Excellent customer service and communication. Will be back soon!

anonymous

By anonymous | 12/4/2017

Good work and they got it down fast.

Smokinjoecamel

By Smokinjoecamel | 6/21/2023

Making the appointment was truly seamless. Tammy was truly professional with excellent communication skills. I truly felt like I was a valued customer. I ordered a set of Firestone Destination LE3 275x65x18 that morning around 10:30am. Tammy call me back at 2;30pm to let me know she had received my tires. Tammy set me up with an appointment at 4pm to get my new tires installed the same day! Now this is what I call Superior Customer Service! Very happy with my in-store experience.

Leo

By Leo | 11/29/2017

Excellent service

Steve C.

By Steve C. | 6/20/2023

Service completed on time and with no charge