NTB-National Tire & Battery

413 ratings
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Location

8820 Quioccasin Rd,
Richmond, VA 23229

Mitchell

By Mitchell | 6/21/2017

Everything was great

Anonymous

By Anonymous | 12/30/2022

Excellent service and outstanding customer service. For all of my vehicle needs NTB is my go-to place. Thank you and keep up the great work

Sue

By Sue | 6/20/2017

always great service!

A. Harris

By A. Harris | 12/24/2022

I always receive great customer service as well as top notch work on my vehicle. I am extremely glad my warranty company is partnered with this facility.

Sue

By Sue | 6/20/2017

always great service!

Leah F

By Leah F | 12/21/2022

This is the best location of all the locations to receive a service. I have been coming to this specific location for years and always received top tier service

Vance

By Vance | 5/11/2017

Excellent service.

Karlynne R

By Karlynne R | 12/20/2022

The 2 employees who greeted me were kind and understanding of my problem( newly found leaking tire). Even though they were busy they fit me in. Everything was explained to me each step of the way wi re no surprises. The manager ( one of the 2 women who greeted me) showed me how to reset the tire sensor, something that no one else has been able to do! All of this was done with patience and kindness.

Vance

By Vance | 5/11/2017

Excellent service.

Dave L

By Dave L | 12/20/2022

Great price and service.

anonymous

By anonymous | 3/17/2017

Fast and good, car driving amazing

Anthony V

By Anthony V | 12/8/2022

Everyone was so friendly and helpful and fast service

anonymous

By anonymous | 11/21/2016

Was a bit expensive even that it was black friday sale

Dennis K

By Dennis K | 12/6/2022

Friendly with quality work completed ahead of schedule.

David

By David | 10/17/2017

Good service and price

sg27

By sg27 | 12/3/2022

After having an issue with my car where the steering wheel was vibrating back and forth without me turning the wheel, I thought my wheel alignment might have an issue. I decided to go to NTB as they had taken care of my last tire change and I had been very impressed with their work and level of customer service. I booked my service online and was able to make a change due to a work commitment. Changing the appointment was as easy as it could be. The day of the appointment I unfortunately had an appointment an hour before my scheduled service appointment. The staff at NTB left me drop the car off so I could make the appointment. I was kept informed all along on the status of service and the clerk (whose name I cannot remember) even promised they would be available after the schedule closing time so i could pick up my car. What a great commitment to customer satisfaction!! My car is in perfect shape and after this experience, NTB is going to be at the top of my list for service for my car. I wish I could personally thank the team who worked on my car! I am so grateful!

David

By David | 10/17/2017

Good service and price

Cathy

By Cathy | 12/1/2022

A nail was removed from a tire at no charge Thank you!!

anonymous

By anonymous | 9/27/2016

Great service but a bit pricey, got charged 40 dollars for the service to change a light bulb, which i could do in 2 minutes without a problem, only paid it because I didnt want to be rejected on the inspection and then have to schedule again.

KT

By KT | 11/12/2022

Our technician was very friendly and explained the issue to us and how it needed to be repaired.