NTB-National Tire & Battery

In and out in a short time.

They are always professional. Take interest in knowing and fixing your problems and making sure it's right while doing it in a timely manner. The place is clean and comfortable with refreshments if you want them.

Service was performed in a timely fashion and they found some hidden problems which they corrected.

Alex Western was very knowledgeable and very nice. He explained everything to me and went above and beyond to make sure I had an excellent experience.

Great experience as always.

Tires were ordered and in on time. Alex Western showed excellent customer service!

Great experience as always.

Alex was outstanding. He explained everything in detail and made sure my experience with NTB was top notch.

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Just the overall ease of service. The person helping me Alex western was polite and informative. The service people completed my work in a timely fashion and to my satisfaction.

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Alex was great fitting me in. He was very friendly, and explained all me options. But listening to him with others customers he treats everyone with respect. And my Tech, Hendrik, got it down quickly then talked to me one her was down telling me about my car and what good shape it was in. A truly great team.

The staff was extremely helpful and pleasant

Very professional,friendly,did a great job.

They provide quick service but I went for an inspection and they claimed my headlights were misaligned and charged me $50 for it. That was a bit ridiculous

The manager ( Alex Western ) was very professional and answered all the questions that I had. I felt as though he did everything to make me feel comfortable with the process.

Ive been getting my cars serviced at Merchants and had an experience like this one. I was called and told need 2 tire repairs and 1 replacement in the rear, so I replaced both rear tires so I thought. When I received my tires they were on the front not rear. I went back to get clarification and he was very rude and nonchalant with me. If they told me the correct tires that needed replacement then I wouldve just replaced all 4 tires regardless. Worst experience ever

Alex the store manager customer service was amazing. I didn't feel like I was being sold something he just had a conversation with me. I needed tires only wanted tires but he explained that if I wanted these tires to last longer here is some suggested work. He didn't hide that it was a sale and was honest that it wasn't necessarily needed. We talked and I trusted he wasn't just looking for money. I'm a former tech n service writer and he impressed me

Went in for a program alignment, seems to have been performed. However, my tires were not rotated and balanced per my request and signed work order, even after confirming work had been completed multiple times prior to pickup with on-site staff.

Alex inform me what my vehicle will need in the near future. Also, gave me a estimate of the repairs that were needed.