By anonymous | 4/24/2017
Merchant's did an alignment and a 4 wheel balance. Online scheduling worked well, facility was very clean, and the price was fair. It took longer (2 hours actual vs 1 hour estimated) to complete the work.The car drove noticeably better, and I'm content with the service. Would recommend.
By Greg L | 6/28/2023
Jack Jaeger has been working on our vehicles for twenty years.
By anonymous | 3/20/2017
good service and friendly staff at staunton,va location
By Shaggy | 6/17/2023
Awesome
By anonymous | 11/1/2019
Wait time was reasonable and service performed was OK.
By Terri | 6/14/2023
Friendly, very professional, explained what I was doing to cause the issue I was having, made me feel at ease and listened to what I thought was wrong.
By Mike | 11/6/2017
None at this time
By Stacey B | 6/13/2023
Great people gets the job done prices aren’t expensive clean fast paced easily to get along with when have questions they Answer with no problem
By Mike | 11/6/2017
None at this time
By Churchfield | 6/13/2023
Staff was very forthcoming on process for inspection. We’ve bought multiple sets of tires there and expectations were exceeded.
By Sierra | 8/7/2017
..
By TJC | 6/5/2023
Andy and his team are great. I felt very taken care of. I needed to have work done and an inspection, so after dropping the car off overnight, not only did I receive accurate quotes before work began, but everything was taken care of much faster than I had anticipated. Highly recommend this shop.
By Sierra | 8/7/2017
..
By October T. | 5/20/2023
Staff took care of what I needed and suggested other actions based on mileage to keep my truck running smoothly and extending the life of my truck. Andy was friendly and excels at customer service.
By anonymous | 11/30/2018
They put putty in my transmission pan and it messed up my whole system.
By Curtis T | 5/15/2023
Easy to schedule appointment online, clerk very curtious, work done in timely manner. Price was reasonable.
By Daniel | 5/13/2023
Great value and quick service. Discounts.
By MAMartin | 5/8/2023
Andrew made it very easy. Communication was great and the car was ready when they promised it. Kind and friendly employees and all work was completed in a timely manner. Thank you.