NTB-National Tire & Battery

Did a pretty good job

All the staff at the Austin location were friendly and truly professional. You can see that the staff and leadership exude a level of customer service that makes you feel like a valued customer! Great job team and upper leadership that continue to drive forward as well as go the extra mile for everyone

great deal

When I first called N Tbi spoke with MS April. And she was very helpful on the call. She told me to come right on in, and she took care of me right away. The text all spoke when they saw me and were very friendly and professiona no. My car was service with four brand new tires and I could not ask for better service. Please know that the staff especially miss april were amazing. I will definitely return to this into be location specifically.

They did a great job and finished on time

April did a great job!! Very professional!!

the staff was very helpfull

Staff are always courteous and kind and perform great quality work and customer service. I originally bought my tires from this location and they have earned a long-term customer.

Oil change was done in shorter time in what they provided. Seemed pretty quick.

I have been all of my vehicles to this.shop forth longest time.my Mechanic HORACIO very good n knowledge able in His WORK explains the problems of my vehicles n Ms.April a super greeter AT THE ENTRANCE or over the Telephone. Very helpful. Explains very well . same as MR. BERT & NATHAN EVEN JACKSON SMILING .THEY KNOW ME WELL AS THEIR REGULAR.CUSTOMER AT SHOP. THANK YOUNFORBHAVING GREAT FRIENDLY HAPPY SMILING PERSONAL.🙏🙏 IRMA SALCEDO

Reasonable. But watch out for cross selling from and a middle aged counter staff. The other staff are great!!

April Lerma and Nathan Muster, along with their technician, Jack, displayed exceptional service and patience. Services and pricing were thoroughly explained to me, as well as what was going on with my vehicle. Jack diagnosed the issues with my vehicle and gave me a visual while inspecting my vehicle so that I understood what was going on. Not only that but, Jack was very patient and thorough. Going as far as staying after hours to make sure all the work was completed.

Very friendly and efficient.

Nathan was super knowledgeable and kind. I overheard someone else was getting a state inspection, something that I needed but did not plan to get done during this visit as I was told by someone else that I needed to drive my car 100 miles after an oil change before an inspection. Nathan debunked that, and I added the inspection to my visit easily. During the visit, I was told generally where in the process my car was at. Nathan also spoke to me about my tire tread and recommended a few brands. At the end, he also mentioned a potential emissions recall for my vehicle and reached out to Toyota for me. Overall, I am very satisfied with my visit. Thanks, Nathan!

Very good experience even for just oil change.

April and her staff take excellent care of my Classic 2006 Daytona. I wouldn’t trust anyone else with the upkeep of this vehicle.

Satisfied. Oil change and wheel balance.

Fast, friendly service

The prices were fair, but the amount of time to complete the oil change was longer than anticipated.

I had a tire puncture