By anonymous | 9/28/2020
I had purchased 4 tires there in January 2020. One tire recently started losing air because there was a nail. NTB replaced the tire for the cost of the installation. They were efficient, courteous, friendly and professional.
By Darrick | 7/18/2023
Matt and Ray were excellent. I will 😊 make this my go-to location.
By anonymous | 9/7/2020
NTB in Arlington, VA has been my Go-To place for vehicle brake systems, other services and tires for 15 years (2 Hummer H2's, 2 Hummer H3's). They are really good at what they do. I highly recommend NTB!
By Mpetty | 7/14/2023
The staff is just always friendly and helpful
By anonymous | 7/27/2020
The staff was very pleasant and professional and knowledgeable.
By Brad S | 7/12/2023
I had a flat tire And they were able to patch it. I also worked with an associate to see if they could source the tire if it needed replacement. I was impressed by the check in check out and price of the services offered.
By anonymous | 5/27/2020
Very fast and friendly service from the person at the service desk. I was told 2 hours till completion. It actually was done in 40min. Great work with really good prices.
By Patrice | 7/8/2023
I was glad I could easily schedule an appointment within a day of booking, and the services were available on a Saturday morning. The staff members were friendly, efficient, and helpful. They told me I could wait in the lobby or a separate room off to the side. The service was completed quickly. I had a nail in my tire and needed a patch. It was a simple and satisfying experience.
By anonymous | 4/5/2020
They let me know exactly what was happening.
By LadyS | 7/5/2023
Made an appointment! Car was taken at the appointed time! Asked them to check my brakes, tires, and battery which they did and found no problems! Nothing extra had to be done! Good Service!
By anonymous | 3/31/2020
Very helpful and got my car back within a day.
By MK | 7/3/2023
I am highly satisfied with the service received because of the customer service representative named Jose a at the front desk. He went above and beyond to inspect my tires and make recommendations. He was able to order the products needed and reschedule me at my convenience to get my tires changed and rotated. His kindness and generosity was highly appreciated given the fact that I have two small children, and we rely on this car for transportation and emergencies
By anonymous | 3/29/2020
Great service and helpful staff.
By E D | 6/30/2023
Very friendly and helpful when I arrived without an appointment, and they were responsive once the issue was diagnosed. Advice given was fair and accurate.
By anonymous | 12/25/2019
Great service and outstanding customer service
By Pdefreitas | 6/29/2023
Always friendly and accommodating. Thanks
By anonymous | 11/26/2019
Great shop with fast and friendly service
By Pwells | 6/29/2023
Friendly and fast
By anonymous | 11/20/2019
Hazem was great helped me out!u
By Sandi A | 6/21/2023
Very satisfied - the only negative is that I had to ask the front desk person what was done and if it was fixed. Communication was lacking