BEST WESTERN PLUS Raffles Inn & Suites

Expensive and excellent

Great service and employees!

Nice place warm

the only thing that needs to change is the pillows are like rocks..... other then that it is great

They put us (6 adults) in a teeny family suite. After talking to them, they let us move to a full sized suite and from then on the stay was much better. We were really infuriated by the surprise parking fee: $15/day is outrageous, especially when we don't know until we are checking in. I appreciate that they tried to make us more comfortable by putting us in a bigger room after the first night (which was miserable). However, I'm not sure I would stay here again. The price wasn't very competitive considering the location was still a mile away from Disneyland... if we would have saved money, we could have paid for the shuttle, but with the $15/day parking fee included, we could have stayed somewhere closer for the same price.

I have enjoyed my stay so far! Really good customer service

We stayed here because we were going to Disneyland. I wish the decor in the rooms was updated though.

Clean hotel and it was in close proximity to where we wanted to go

Just wish we were a little closer to Disneyland

Outdated, small uncomfortable "suites", paper thick walls. The only positive was the friendliness of the housekeepers and maintenance personel. The valet guy was super un-friendly.