Hand and Stone

My therapist did not retrieve me from the waiting area on time. My appointment started approximately 5-10 minutes late. No one acknowledged that the appointment was late.

I scheduled an introductory massage for 60 minutes. Only got a 50 minute massage. Even though i requested full body, my legs were hardly worked on.

I was highly satisfied with most everything. I would recommend that you obtain a medical therapist to help with aches and pains - I think that would be highly beneficial to the clientele. But, overall, this consistently has been a great experience! Perhaps selling more essential oil or the oils you use during the massage would be good.

Chaotic reception area on my appointment day. Had completed the questionnaires online but they said they didn’t go thru/made me redo. Got there at 10:55 & didn’t get in to massage until 11:10. She said I’d get my full hour but finished me at 11:55. Nice masseuse but I’ve had better. She apologized for all the check-in chaos but no one at front desk did. Said it was a new system they weren’t familiar with. Why wd u start a new computer system on the weekend???? So not relaxing for a supposed relaxing massage.

The pressure of the massage was too light but still a good massage.

I wasn't highly satisfied, but was satisfied, may be because it's my first treatment,looking forward to another section,and finding the right treatment to my face.

sweet receptionist, knowledgeable, and very kind massage therapist were great for myself and my visiting mom - great pressure and focus on my aching areas facial was okay I wish she had gotten more of my black heads out but overall good experience.

Jermal, the massage therapist, is good at working on my problem areas.

Massage therapist seemed unsure/not confident with different massage techniques. Didn’t feel my aches/pains were relieved. No towel/wash cloth left out for me to wipe away excess oil at end of massage.

It was my first massage in ten years. So I hurt pretty much the following day. The therapist gave me some helpful tips.