Big O Tires

546 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

720 E Baseline Rd,
Phoenix, AZ 85042

anonymous

By anonymous | 9/6/2019

I used them a day ago David was awesome he let me know what needed to be done immediately and what could wait my car runs smooth thank you!

JROC LIVE

By JROC LIVE | 9/15/2022

The NEW manager Nick is AMAZING!!! That’s how you run a business! Great job I almost had to find another shop be he turned it all around! Great guy! Thank you!

anonymous

By anonymous | 9/6/2019

Exceptional customer service: I took my car to Tempe Kia for oil change and noise from engine. Was told car was 7 days out of warranty and it would cost over $500 for repair. The customer service agent had no care in the world. Right after I got my car I called big o tires told them what was wrong and asked for price for the service and was quoted about $180. I would never go back to dealership Big O has me as a customer forever

Beverly F.

By Beverly F. | 9/10/2022

Workers were so friendly and open! Appreciate the time they took to explain everything. We will be back!

Serein Diaz

By Serein Diaz | 9/6/2019

Terrence Griffin is an exceptional Manager and is the perfect example of what customer service should be all about. He went out of his way to ensure customer satisfaction for me in December of 2018 and was able to turn around, what was a poor experience for me in February 2019, back into a positive experience. As long as he remains a valued employee, I will remain a Big O Tires customer. I sincerely hope Big O Tires does more than give him an "At a boy" for his dedicated and professional service.

Silverfox

By Silverfox | 9/10/2022

I've been there alot an I'm very happy with the service, the workers,the expertise in there job,very friendly, they offer coffee, donuts, popcorn an water to the waiting customers overall just a friendly, family place to go to have your car service

Christopher

By Christopher | 9/6/2019

Na

S. Slotten

By S. Slotten | 9/4/2022

Friendly staff, easy check in

Mike

By Mike | 9/6/2019

Great people.

Barbara J.

By Barbara J. | 8/23/2022

Great people very polite and prompt comfortable place to w as it while working on my vehicle

anonymous

By anonymous | 9/6/2019

Service was awesome everyone was friendly and professional

stu s

By stu s | 8/6/2022

Easy appointment. Job was done when promised.

anonymous

By anonymous | 9/6/2019

I along with my son and daughter use Big O. Good values

Tanya H

By Tanya H | 8/6/2022

Nick, the manager, was super friendly, and he explained the whole process, what needed to be fixed and why, plus pricing, so thoroughly. I was very impressed with the time he took and how well he explained everything.

Chris

By Chris | 9/6/2019

Todd Murphy provided excellent service. I had dealt with him at other locations and he has always gone above and beyond.

Tony M

By Tony M | 8/2/2022

I was able to walk in and talk to an associate and dropped my car off right away. They fit me in and turned the service in a timely manner

Rachia

By Rachia | 9/6/2019

Very fast service and the mechanic was very professional. Explained to me the important Infor regarding my car now I am enjoying a smooth ride and a cool A/c. I'll definitely come back

Janet G.

By Janet G. | 7/28/2022

Max was accommodating, as 8 had originally called to top off nitrogen in tires at 7 AM, but remembering I had a meeting at 8, I drove to the location and inquired about fitting me in before close. Max took care of the tires effectively and efficiently, with a smile. He was very polite and professional. I will most assuredly refer my friends and family to Big O Tires , at this location, for all of their tire needs. Thank you Max!

anonymous

By anonymous | 6/16/2019

Great work....air conditioner is ice cold now and my car

Vincent E Gopel

By Vincent E Gopel | 7/26/2022

Everyone was great and was very helpful in getting my 1971 Ford Torino in for a wheel alignment. Car was done in a few hours and drives perfectly Thank you