Big O Tires

530 ratings
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Location

720 E Baseline Rd,
Phoenix, AZ 85042

anonymous

By anonymous | 9/6/2019

I used them a day ago David was awesome he let me know what needed to be done immediately and what could wait my car runs smooth thank you!

Janet G.

By Janet G. | 7/28/2022

Max was accommodating, as 8 had originally called to top off nitrogen in tires at 7 AM, but remembering I had a meeting at 8, I drove to the location and inquired about fitting me in before close. Max took care of the tires effectively and efficiently, with a smile. He was very polite and professional. I will most assuredly refer my friends and family to Big O Tires , at this location, for all of their tire needs. Thank you Max!

anonymous

By anonymous | 9/6/2019

Exceptional customer service: I took my car to Tempe Kia for oil change and noise from engine. Was told car was 7 days out of warranty and it would cost over $500 for repair. The customer service agent had no care in the world. Right after I got my car I called big o tires told them what was wrong and asked for price for the service and was quoted about $180. I would never go back to dealership Big O has me as a customer forever

Vincent E Gopel

By Vincent E Gopel | 7/26/2022

Everyone was great and was very helpful in getting my 1971 Ford Torino in for a wheel alignment. Car was done in a few hours and drives perfectly Thank you

Serein Diaz

By Serein Diaz | 9/6/2019

Terrence Griffin is an exceptional Manager and is the perfect example of what customer service should be all about. He went out of his way to ensure customer satisfaction for me in December of 2018 and was able to turn around, what was a poor experience for me in February 2019, back into a positive experience. As long as he remains a valued employee, I will remain a Big O Tires customer. I sincerely hope Big O Tires does more than give him an "At a boy" for his dedicated and professional service.

Claudia K

By Claudia K | 7/7/2022

Mike is the best

Christopher

By Christopher | 9/6/2019

Na

Brandon P Vasquez

By Brandon P Vasquez | 6/23/2022

Great service. Went above and beyond

Mike

By Mike | 9/6/2019

Great people.

Paul M.

By Paul M. | 6/6/2022

Everyone was friendly and very professional they made me feel very comfortable I explained everything they did and everything that needed done in the future to my car thank you

anonymous

By anonymous | 9/6/2019

Service was awesome everyone was friendly and professional

BizzyBenzo

By BizzyBenzo | 5/25/2022

Max and Roman, thank you both for keeping me informed about my SUV and not make me have to call and guess. The techs are REALLY good here. Loved my experience. I'm a repeat client and it'll stay that way. Love Big-O.

anonymous

By anonymous | 9/6/2019

I along with my son and daughter use Big O. Good values

Richard C

By Richard C | 5/22/2022

The Tech were all very professional and customer centric. The tech explained all things that may need attention in the future, but did not make me feel pressured.

Chris

By Chris | 9/6/2019

Todd Murphy provided excellent service. I had dealt with him at other locations and he has always gone above and beyond.

CR

By CR | 5/21/2022

Associate did not try to rip me off or look to unnecessarily upsell. Told me thr reality of what I needed and what I could go without, or wait a bit later to repair.

Rachia

By Rachia | 9/6/2019

Very fast service and the mechanic was very professional. Explained to me the important Infor regarding my car now I am enjoying a smooth ride and a cool A/c. I'll definitely come back

Anonymous

By Anonymous | 4/18/2022

The guy who did my wheel alignment on my Jeep Wrangler did an amazing job.. thanks again

anonymous

By anonymous | 6/16/2019

Great work....air conditioner is ice cold now and my car

Estes

By Estes | 4/2/2022

Because I was still able to get a oil change even after my grandmother lost the car keys at the facility