Big O Tires

no complaints no pressure sales very helpful

I am extremely satisfied with this Big O location. Terrance the supervisor is a big reason why I continue to come back to this location it's 35 minutes away from my home I make this trip no matter what because he has his team treat me like I'm family we all pretty much refer to each other on a first name basis & I always leave with a smile on face . Please continue to make sure that this location is recognized for its customer service and speed of service the staff in my opinion is top notch it's a direct reflection of the guy who runs the show . To be honest some of the other location I've visited could learn a few things from them all .

Quick and efficient service.

Yesterday was my very first visit for oil change. The job was completed within an hour, but I noticed a leak after arriving home, and went back immediately to get it fixed. Both the tech and his boss looked at it immediately upon my arrival, communicated every details about what they are doing, and they completed the job again within 10-15 minutes. Human errors are possible, but their willingness to quickly resolve problems is commendable.

Helpful and thorough...Raymond is the best!

The staff was so helpful. My car was making popping noises and I had my toddler in the car. They checked it out and told me what it could be right away. They got myself and my daughter home safely while they looked at it for me. They went over and beyond. Thanks guys

Good service. Ciurteous, friendly, and fast.

Was able to schedule early morning sat apt

Went in for a Coolant flush. Took an hour and a half, a bit longer then I expected

Fast and reliable service, short wait time, even when busy. Clean facility. Water and donuts while people wait makes it even better. Need coffee sometimes.

Great people....long wait

Had a slow leak in my front tire. They found a nail, removed and repaired the tire. No charge. Part of their service. What customer wouldn't like that?

nice people there job done right

The associate Terrance was very knowledgeable and kind

This time I only waited 1/2 hour for oil change

Completed as promised even with having to obtain tire from warehouse.

Service was good. Terrance was polite and professional. I will be back if I need service in the future.

Good price, good customer service, nice and clean waiting area,

I moved to Arizona three years ago and big o tire is the only place that has ever worked on both my cars. I think they are a bit expensive but sometimes it's worth cause you get what you pay for. The only problem I've ever had with them is that they wanted to charge me $1500 to install a compressor for my air conditioner and I found out the part brand new only cost $150 so why would they charge me so much? I'm not going to pay that price it's extremely to high!!

The man that helped me was friendly and communicated different options