
By anonymous | 8/28/2015
no complaints no pressure sales very helpful

By L m | 2/17/2022
Awesome customer service and maintenance great

By anonymous | 8/4/2015
Quick and efficient service.

By CherielleK | 1/21/2022
The associate was extremely friendly and helpful. He explained what was discovered and was needed to be done on the car. The facility was very clean. All associates were friendly as they came through the waiting area.

By anonymous | 10/5/2014
Helpful and thorough...Raymond is the best!

By porkfree | 11/20/2021
great manager terrence explained all options

By anonymous | 2/6/2021
Good service. Ciurteous, friendly, and fast.

By Bernadette | 11/8/2021
I love going to this location the guys are very friendly and communicative. Like family. The Manager Terrance is great very professional, friendly, makes sure your always taken care of. Would want to go to anyone else. Fantastic service very satisfied with this team.

By anonymous | 11/22/2020
Went in for a Coolant flush. Took an hour and a half, a bit longer then I expected

By GF | 11/6/2021
Efficient check-in/Check-out. Quick service thought the store was very busy.

By anonymous | 11/9/2020
Great people....long wait

By Zelma S. | 10/29/2021
Terrence showed great communication skills with my vehicle. He even told me about the things that I need to get done with my vehicle. He showed the great up most respect. As I saw him with his employees he treat them as if they were family and when it came to the customers he did the same as well. Terrence was easy going and fun to talk to.

By anonymous | 8/25/2020
nice people there job done right

By Michael robert Hubbs | 10/24/2021
the sales guys ralph and terrance was extremely helpful and recommened tires for my bmw 530 i

By Magdalena | 11/23/2019
This time I only waited 1/2 hour for oil change

By Willie T. | 10/15/2021
I am extremely satisfied with this Big O location. Terrance the supervisor is a big reason why I continue to come back to this location it's 35 minutes away from my home I make this trip no matter what because he has his team treat me like I'm family we all pretty much refer to each other on a first name basis & I always leave with a smile on face . Please continue to make sure that this location is recognized for its customer service and speed of service the staff in my opinion is top notch it's a direct reflection of the guy who runs the show . To be honest some of the other location I've visited could learn a few things from them all .

By Frances | 9/17/2019
Service was good. Terrance was polite and professional. I will be back if I need service in the future.

By BB | 9/11/2021
Yesterday was my very first visit for oil change. The job was completed within an hour, but I noticed a leak after arriving home, and went back immediately to get it fixed. Both the tech and his boss looked at it immediately upon my arrival, communicated every details about what they are doing, and they completed the job again within 10-15 minutes. Human errors are possible, but their willingness to quickly resolve problems is commendable.

By anonymous | 9/6/2019
I moved to Arizona three years ago and big o tire is the only place that has ever worked on both my cars. I think they are a bit expensive but sometimes it's worth cause you get what you pay for. The only problem I've ever had with them is that they wanted to charge me $1500 to install a compressor for my air conditioner and I found out the part brand new only cost $150 so why would they charge me so much? I'm not going to pay that price it's extremely to high!!

By Erica | 8/29/2021
The staff was so helpful. My car was making popping noises and I had my toddler in the car. They checked it out and told me what it could be right away. They got myself and my daughter home safely while they looked at it for me. They went over and beyond. Thanks guys