Big O Tires

Oil changes purchase of tires.mechanical work balance.

this location is the only one I trust to work on my father’s mustang. Eric is a bomb a$@ mechanic Terrance is a great manager and Boe is cool too. They don’t try to sell you on anything but keep it 💯 and the prices don’t make me pass out

Oil change took a while, checked in at 9am checked out at 11:45am.

Both Bo and Terrence the store manager were so pleasant. They were quick to check me in. The shuttle service was great. Allowed me to take care of my personal things while my service was being completed. Highly recommend them. Thank you so much guys!

Took very, very long for just an oil change (4 + hours??!!)

Rafael was great, very nice and informative.

Terrance was a great help, although it took about 2 hours longer than expected the service was good. Terrance even stepped in to help out with the changing of my tires to help speed up the process

Beau was the best! Very friendly and helpful. Couldn’t speak more highly of him if I tried. Would definitely recommend and will absolutely be back thanks to Beau.

I've often gone to Big O for service and tires at several different locations and I've never been sorry. This time, I was a little concerned when I saw staff smoking inside the garage area around flammable oil materials (safety and fire liability?), but they got the job done more quickly than I expected. Customer service was perfect.

They realized I was a victim of Catalytic Convertor theft and they made sure that we were taken care of professionally and quickly.

The only reason there isn't a score of five stars is because of the wait time. Otherwise, the service was professional and courteous.

I was so happy as soon as I entered there was 1 person talking with the employee and the other greeted me so quick to let me know they would be right with me. And they explained everything I wanted to know and got the job done pretty quick and now my truck runs way better for that

Mandatory comment*

Anthony was knowledgeable, professional and even entertaining and so were the other guys up front. Thanks!

I will continue to return, but would recommend their more attention to detail (i.e. handprints on steering, door panels, etc.)... overall service very, very good.

Polite Team very good service

I made an appointment. It was a long while getting my car seen to.

by far the best store in tucson

Great job. Wonderful price.

I had a flat tire on my sports car that I keep in a storage unit because I live in apartments. After my divorce and I got the car, I am not used to the maintenance of the car. So while my car was completely flat I called Big O to ask what to do. I inflated my nitro tires with air and drove the 2 miles to the store. I was scared about covid, I am a 65 year old , and I didn't know if they would make me come in the store. They didn't. Terrance came out and said don't worry we will take care of your car. So I had to leave the car at the shop for a week and a half while they found me a new set of rims. They brought my car in every night to protect it and I can't believe they did that. I thank them so much for protecting it. I didn't know what kind of rims I wanted on the custom factory ordered car at first. Poor Terrance had to guess at first. Then I found the reproduction rims that the car came with. So Terrance and Ralph looked up and ordered the rims. I did not feel any stress at all with them having the car. I wasn't scared for my safety from the pandemic or the car in their hands. Even though its a older car now...it still got the first class service its used to.