Big O Tires

546 ratings
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Location

720 E Baseline Rd,
Phoenix, AZ 85042

Steven

By Steven | 2/24/2020

Mike took care of my vehicle. Everything went smooth. They have donuts coffee popcorn and fruit. No pressure sales they just get the job done right. Thanks Big O Tires. I will be back for other services.

Marie C

By Marie C | 5/14/2024

I came in to this location previously because it was close to where I had to be for work. I came back on 5/14 because of the great experience I had with my previous oil change. They have proven to be consistent with excellent customer service the second time around. I was helped by Jacqueline Alvarez and Isaiah Solomon. I remember Jacqueline from the first visit and she remembered me and gave me the WiFi password upon sitting down because she remembered I worked on my computer the first time around. The staff are so knowledgeable and friendly. This location is far from my home but I will be back again for my next oil change because of the people. This location is also incredibly clean. I will be a forever customer of Big O due to the amazing customer service!

anonymous

By anonymous | 2/12/2020

The service was great and Colby addresses all of my issues.

Gregnruby

By Gregnruby | 5/9/2024

On time. Professional communication. Not pushy. Explained options/recommendations well.

Tonda

By Tonda | 2/8/2020

Colby was the gentleman that helped me and he was awesome. He was very knowledgeable and did try to sale me on anything I did not. We have been loyal customers for years and this is why we continue to come back.

gregnruby

By gregnruby | 5/9/2024

Quick service. Recommendations not pushy. Heads up on battery starting to get weak - Not necessary to replace now. Fast check-in and check-out.

Douglas

By Douglas | 2/5/2020

Very professional staff and service. That is the main reason I keep coming back for all of my vehicle's services and needs.

Mirna G

By Mirna G | 5/2/2024

Wonderful Customer Service!

Monique

By Monique | 1/28/2020

Colby Customer service was great, he was very helpful and kind.

Amy

By Amy | 4/30/2024

Great service

Jennifer

By Jennifer | 1/7/2020

Very honest and

Geneva

By Geneva | 4/30/2024

Great customer service great hospitality bathrooms very clean well knowledgeable about everything to do with brakes great atmosphere.

anonymous

By anonymous | 12/8/2019

Guys are so professional and quick. They also gave me many options to fix the flat tire. I am so thankful to them because they continued working on the car until they finished it, even though if they have to go home after closing hours. So I strongly recommend them.

Anonymous

By Anonymous | 4/25/2024

Jackie was the best! Awesome service… the best come to this big o they will get u right

Shaneka

By Shaneka | 12/4/2019

The service I received was fast & friendly. The reps worked hard to provide me with appropriate options to fit my needs and budget.

CwbyJon

By CwbyJon | 4/20/2024

Huge level or professionalism at this store. I drive by one in Laveen to only use this location. They are honest and not pushy however get the point across of what should be done to my vehicle with the costs up front

Kinberley

By Kinberley | 11/25/2019

I appreciate the customer service here and the transparency from Terrence about what needs to happen with my car and prices and next services that need to happen as well. And I can leave with my car confident in my decisions.

Mauro Leon

By Mauro Leon | 4/19/2024

Friendly, helpful, knowledgeable about products

anonymous

By anonymous | 10/29/2019

My service was done excellent thank you guys for a great job done on my 2010 audi

Dr. Catherine Hankins

By Dr. Catherine Hankins | 4/14/2024

Excellent customer service! Isaiah provided us a CARFAX for our vehicle and explained how we could provide this information to our warranty company (Endurance) in starting the process of approval to have the Technician’s recommendations for repair done in a timely manner.