Big O Tires

546 ratings
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Location

720 E Baseline Rd,
Phoenix, AZ 85042

anonymous

By anonymous | 10/28/2019

Very professional service and the van is driving like new.

Anonymous

By Anonymous | 3/30/2024

Jackie is amazing, so is her team had me laughing and joking with me

CIndy Taylor

By CIndy Taylor | 10/20/2019

I love the store I love Terrence In so knowledgeable about my car please get this man a raise so I could stay at the store he is the reason why I come back to this store people are OK but hes excellent that's why I give the store a 5

Anonymous

By Anonymous | 3/30/2024

Associate, Jackie was outstanding service. She knows her stuff.

Monica

By Monica | 10/19/2019

I went to Big O for the first time about six months ago for 2 new tires and had outstanding customer service from Terrance. I knew I would go back. I went back in the summer when it was really hot outside because I had a nail in the tire. Even though they were extremely busy they took care of my tire right away. I was in and out. Customer service an A+. A couple of weeks ago I was planning a trip out of state and wanted to get my car serviced and tires rotated. I knew I wanted to go back because of the excellent customer service from the service guys and especially because of Terrance. He is awesome. A keeper! I will definitely be back!

Ms. Velez

By Ms. Velez | 3/29/2024

I totally loved the customer service Jackie Alvarez and her staff provided

anonymous

By anonymous | 10/10/2019

Great customer service! Explained what was being done to my car!

Olive B.

By Olive B. | 3/25/2024

As a woman I hate going to car places because I feel I’m immediately treated poorly, but the staff here is always so friendly and nice! They explain everything with such detail and answer all of the questions I may have. We joke and laugh and they treat me like a regular even though it may be months between my visits. Honestly it’s the first shop I’ve been to that I don’t dread having to make appointments because I know Im in good hands and will have a great experience!

anonymous

By anonymous | 10/8/2019

Had great customer experience. Everyone was friendly and so helpful.

Anonymous

By Anonymous | 3/12/2024

Jackie Isiah and David were amazing

anonymous

By anonymous | 10/6/2019

Great Customer Service! Professional and timely.

M.A

By M.A | 3/6/2024

Yes my like

Nathan

By Nathan | 10/4/2019

The only issue I ran into was there were not enough staff when I got there at opening time so I had to wait to be checked in and talk to someone

Vlb

By Vlb | 3/3/2024

They didn't perform the procedure it didn't need

David

By David | 9/19/2019

Todd has great customer service!

Jim L

By Jim L | 2/8/2024

My sales associate Isaiah communicated well and clear. Open to questions.

Nancy

By Nancy | 9/18/2019

The only small complaint I have is that there were grease smudges left on the inside of the car as well as on the wheels following the replacement of my tires. I should leave with a car cleaner that I brought it.

URB00

By URB00 | 1/14/2024

Ease of scheduling and job was completed on time.

David

By David | 9/16/2019

The guy that helped me at the front was professional and friendly. I brought my suv in because I had a flat tire that I needed to get fixed. It felt great to be able to just leave my vehicle there and then come back in a few hours before they closed and picked it up. My tire was fixed and I was on my way. Zero hassle aside from getting the flat tire itself.

Diana la peruanita

By Diana la peruanita | 1/14/2024

Jackie is the best. Always get my car in and out same day.