Big O Tires

546 ratings
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Location

720 E Baseline Rd,
Phoenix, AZ 85042

anonymous

By anonymous | 9/6/2019

great customer service, walked in and they helped me right away with friendly customer service.

Jr1only

By Jr1only | 9/18/2023

Clean work and also finishing up on time . For sure I’ll go on my nexts visit

Shannon

By Shannon | 9/6/2019

One of the reasons, I keep going back to you guys is that , I have a crush on Terrence!! But overall good service.

Jessicar

By Jessicar | 9/18/2023

Extremely satisfied. Great service great price and friendly customer service great overall

Elton Manuel

By Elton Manuel | 9/6/2019

The people at Big O Tire really make you want to come back. Great service good attention to detail, and they do extra without charge as a complimentary service. Examples I had missing valve stems and they replaced all four without me buying tires......fantastic!!!!

Noah

By Noah | 9/13/2023

Check in was quick and simple. Everyone is nice and explains things in detail. I usually get back on the road pretty quickly depending on the work I need. They answer any questions I have. They make sure to offer the payment plan option available. Just all in all a good experience.

anonymous

By anonymous | 9/6/2019

Explained what I could afford and the customer service rep worked with me to get as close to my price. Explained every step of the way and showed me what else could be fixed down the line. Thank you!

Urb00

By Urb00 | 9/9/2023

On time and great communication.

anonymous

By anonymous | 9/6/2019

I would recommend it to all my friends and family .

Deb P.

By Deb P. | 9/7/2023

Steve Lopez was Extremely helpful. It's the 1st time I've been in since he took over this location. What a difference! He's very friendly and made me feel welcome. Great customer service .

Dennis

By Dennis | 9/6/2019

I missed the service date on my rear differential, and it acted like it was slipping. When Nick had the service done and added the additive the"Slip" left.

Seth C

By Seth C | 9/2/2023

Isaiah or Steve both did a wonderful job of not only understanding what I wanted but also went above and beyond as I was a first time customer. I plan to go back as soon as something else occurs. I really appreciate his kindness, patience, and understanding during my visit there.

anonymous

By anonymous | 9/6/2019

dropped car off on saturday to get brakes done on sunday went to get car on sunday at 330 and car was not touched The guy who took car in screwed up paperwork he was new and not comfortable with computer so I am not complaining about that because we all have to learn new stuff and the manager told me 45 minutes they would get it done and they jumped on it right away' They took brakes off and told me they were just dirty and had 80 % left so had brake flush done while they had it up. Ihave been going there for several years and am glad to say they have always treated me good and are honest ... anothe shop might of cleaned up brake pads made adjustment and charged me for brake job. I am glad that your employees are honest

RltrJon

By RltrJon | 8/20/2023

Outstanding and honest conversations

anonymous

By anonymous | 9/6/2019

I always bring my vehicle to Big O because I trust them and the work they do.

Donna Young

By Donna Young | 8/14/2023

I always like light coming here they are so friendly and kind to me I recommend anyone to come they will love it no issues with them they're very nice friendly love you guys keep up the good work

Gerald

By Gerald | 9/6/2019

The service I received as all that I could ask for and more. After this trip I can safely say I will be taking my car needs here for a long time to come!!!

Anonymous

By Anonymous | 8/14/2023

I was always kept up with what was going on on my truck. They gave me advice what was going on with it. And he double check back to see what he can do to get that done for me.

Amanda

By Amanda | 9/6/2019

I went in on a Saturday and although it was a long wait it was probably one of the best experiences I've ever had getting my oil changed. They were very busy but still gladly got me set up to get an oil change. They did call me and tell me I would need new brakes and front tires soon and gave me a quote. They were not pushy at all and I didn't feel like I was being talked into something not needed. I'm not sure exactly who helped me but I literally talked to 4 or 5 different people that all seemed happy to do the job. These guys work their butts off and I was very satisfied with the job!

Luis V

By Luis V | 8/12/2023

La gente fue muy amable, el servicio fue más rápido de lo que esperaba, quede satisfecho por el cómo quedó mi auto. Estoy muy agradecido con este servicio