Big O Tires

546 ratings
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Location

720 E Baseline Rd,
Phoenix, AZ 85042

anonymous

By anonymous | 9/6/2019

They tell you what you need, not force you to buy stuff that you don't. No pressure.

Matt B.

By Matt B. | 4/6/2023

Great service! Fast, affordable, and friendly experience! 10/10 Recommend!!!

Sharon

By Sharon | 9/6/2019

I greatly appreciate service the guys were very polite and very attentive to my needs and I will definitely be back if needed

RF

By RF | 3/30/2023

Completed on time at the price quoted.

Christopher Finch

By Christopher Finch | 9/6/2019

I was. Treated with the upmost. Respect and. Most of all. The. Clerk at the front Desk realy expressed that i was Valued as a friend of Big o tires. And. That how that Clerk earnes a pay check. Frim treating the customer as if they are consider a Freind to the Place that he get paid to work there. Honestly he made me feel as if i was a Valied. Freind ti that corporation. Not just a client that paying for. Service. He express a major act of what. Big o tires realy represent. any one that Comes inside that establishment. For. Service is comming to a place that consider not just a paying client. But a Freind of that. Corporation. And that made me feel as if iam not just a number in line for service, iam a Persin whom is Next to be giving. The upmost treatment inspite of the major or minor Service iam receiving. Hevmade me ferl as if my Simple Oil Change was just as major as a complete overhaul. And my cost of that simple oil change was just as valuable to any other service that may have cost $200 or $500. When i was only paying the cost of a simole oil chsnge That was. Professional. Ethics that clerk express to the fullest

Anonymous

By Anonymous | 3/23/2023

Jackie was the best! Made me laugh and I enjoyed the fact that she showed me my recommendation

Velia

By Velia | 9/6/2019

Best Big'O I've been too

Mark A

By Mark A | 3/17/2023

I called to see if I could come in an hour before my appointment without having to wait very long and they said it wasn’t really busy so if I came right away, it should work out. Both of your female employees (phone & in person) were very nice and helpful.

anonymous

By anonymous | 9/6/2019

I use them for everything because they are quick and they stand behind the work.

Ben C.

By Ben C. | 3/16/2023

Great Service! This location may be hard to maneuver but the team members make it worth the hassle. Jackie Alvarez and Steven Lopez were easy to work with. Both professional and friendly. Made us feel they were invested in us as customers. Kept us updated and provided accurate estimates. Our tech, Mauricio Duran, completed the service quickly and clean!

Kellie

By Kellie | 9/6/2019

Terrence was very helpful

Greg A

By Greg A | 3/10/2023

The price was right for a oil change

anonymous

By anonymous | 9/6/2019

We use this location all the time because they are so trustworthy. We service all three of our cars there.

Mandy G.

By Mandy G. | 3/2/2023

I appreciated that the mechanic communicated with me throughout the process and wait. Steve at the front desk was all alone today, yet still had a smile on his face & was very friendly.

anonymous

By anonymous | 9/6/2019

even if you don't make an appointment you still are in and out quickly,they come out to let you know what else your vehicle may need just in case you may want this taken care of at this time or later on along with a good price.

Anonymous

By Anonymous | 2/23/2023

Jackie was amazing! The best! She walked me threw the process which was amazing

anonymous

By anonymous | 9/6/2019

Have been using their service for many years and am completely satisfied.

Treva B.

By Treva B. | 2/20/2023

Communication with staff, accommodations while waiting

anonymous

By anonymous | 9/6/2019

I took my vehicle to them last week and was using my new extended warranty.Never having an extended warranty before, needless to say, I was clueless.The gentlemen at Big O walked me through the process, helping with the insurance company and explaining everything to me.I appreciate the help and will definitely use them again.

Jackie alvareZ

By Jackie alvareZ | 2/14/2023

Jackie took care of me, she is al ays amazing