Big O Tires

546 ratings
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Location

720 E Baseline Rd,
Phoenix, AZ 85042

anonymous

By anonymous | 9/6/2019

Amazing service! The manager and his staff were super friendly and treated me like family. I will definitely be back! Thanks guys!!!

Izetta N

By Izetta N | 1/31/2023

People at check in were very professional, helpful and explained my services as well as all costs and warranties. Also reminded me of the after maintenance required for the services I received. I spoke with Bo and Ms. Jackie

anonymous

By anonymous | 9/6/2019

Took my vehicle in for service, these guys did a great job, let me know a few things I needed and had a fair price to do them, wasn't the fastest, but they had a nice waiting area with fruit, donuts and water..pretty impressive

Bbaker

By Bbaker | 1/18/2023

Easy..clear.. friendly.. communication

anonymous

By anonymous | 9/6/2019

Guys did a great job will use them again when needed

Mark W

By Mark W | 1/11/2023

From beginning to end, it was an excellent experience. As I scheduled an appointment online, I contacted the store to ensure they had received it. Steve Lopez had my information and confirmed you had my selected tires in stock. When I arrived, Steve was courteous, professional, and efficient. I made my selection, told him the other services I needed (oil change, cabin air filter change, and wheel alignment), and was on my way (after enjoying a complimentary donut, of course). I appreciated the ride home. Steve called with an update about the wheel alignment and my vehicle was ready for my when my work day was done. Check out was smooth and there were no surprises. I had a great experience at Big O.

anonymous

By anonymous | 9/6/2019

Slight shimmy noticed in steering wheel at speeds higher than 70 mph.Came to you for an alignment check, for wheel re-balancing, and tire pressure checks. Received excellent service.The employee who wrote up my order took thetime to answer all of my questions. I had an a+ experience.

James

By James | 12/29/2022

I am satisfied due to the positive social experience. You can tell the team that evening works well with each other.

anonymous

By anonymous | 9/6/2019

Excellent work, timely with absolutely No unforeseen hidden costs.Thank you guys for being reliable.

Angel L.

By Angel L. | 12/12/2022

Prices were explained to the last cent. Communication was excellent to moment you walk in and to the moment you walk out.

anonymous

By anonymous | 9/6/2019

Simple oil change and I received a lot of good information regarding future repairs.

GregF

By GregF | 10/18/2022

Quick service. Reasonable prices. No pressure for additional services.

anonymous

By anonymous | 9/6/2019

Was able to get my tires balanced on a Sunday afternoon. This shop wasn't real busy when I arrived, but before I got to the counter they were swamped. They handled it like NASCAR pit crew. Will I go back to this shop? YES great team, very professional. ""THANKS""

GF

By GF | 9/20/2022

Quick, friendly, professional service

Celina

By Celina | 9/6/2019

Good experience

GF

By GF | 9/20/2022

Quick, friendly, professional service

anonymous

By anonymous | 9/6/2019

I had them do a break job for me and am extremely happy with the service. They met me outside and discussed my issue even before I got into the store. They also did everything possible to reduce my costs. They downloaded a coupon on the internet to save me $50.00. I was totally unaware of the savings coupon and they did not have to mention it. let alone download it. and apply it for me. On top of that they offered me a discount for being a Veteran. Terrific service. True value and savings and friendly service. They will continue to receive all my automotive business in the future.

Ang

By Ang | 9/17/2022

Customer service,

Jeff Herber

By Jeff Herber | 9/6/2019

Todd Murphy took care of me. Did a great job. Thanks

BC

By BC | 9/16/2022

The service and prices were great. The techs, Alec Valenzuela and Nicholas Dominici, were wonderful, kept us updated on process and quickly checked us in and out once service completed. Our vehicle was as clean as when we dropped it off.