Big O Tires

671 ratings
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Location

7690 E Hwy 69,
Prescott Valley, AZ 86314

anonymous

By anonymous | 2/6/2021

Very Impressed. Great Employees and Store Manager.

John R

By John R | 5/11/2024

I booked appointment the night before. An associate called me in the morning to confirm tire order and alignment I requested. He even offered to get me an earlier appointment if I wanted.

Christopher larocque

By Christopher larocque | 6/26/2020

Mark was very helpful, friendly and knowledgeable! Fast and honest service! Will be back again. Highly recommend

Don O.

By Don O. | 5/10/2024

Made the appointment online, dropped off vehicle at the store, was informed about the approximate time for completion, was notified via text when it was ready, walked back in, finalized the paperwork and was done. Couldn't have been a smoother transaction.

Gretchen

By Gretchen | 6/16/2020

I recently purchased tires here and was pleased with the product knowledge and service. I'll be back.

bearish1

By bearish1 | 5/9/2024

Was a bit early for appointment, but staff had no problem saying “better early than late”. Staff also accommodated a request to view the tires before installation. Work was performed in a timely manner. All staff was courteous, friendly, and professional.

Tony

By Tony | 4/1/2020

Josh Maddox took amazing care of me. I can't say enough good things about him. He quoted me a new set of tires while I was there getting a flat repair. I will be returning within the next few months to get that set of tires from Josh!

Jeff J

By Jeff J | 5/7/2024

Was initially interested in just the 1 tire. Great communication from representative that replacing all 4 made more sense. Others, outdated, replacing one at a time, as may have happened, didn’t make much financial sense.

George

By George | 3/23/2020

I had a starter motor problem whilst I was out. They immediately took me in and replaced it whilst I waited so I was able to safetly get home.

HeidiD

By HeidiD | 5/6/2024

When they ended up having to kee my vehicle all day, they volunteered to take me to work. About 25 minutes away!

Kim

By Kim | 3/23/2020

Very friendly and always knows what I need

Dennis G

By Dennis G | 5/4/2024

Even tho we had to wait for the following Monday for two more tires it went good for us

Wendy

By Wendy | 3/13/2020

Friendliness has improved! I was greeted promptly and felt respected.

Very pleased

By Very pleased | 4/25/2024

Was able to walk-in and have them fix my tire, with no hassles. Very professional and customer oriented.

Lupe

By Lupe | 3/12/2020

It works great for me! Close to home; I get treated in a very friendly and professional way; and get good service on my car. No complaints here!

Jadef

By Jadef | 4/22/2024

I was extremely happy with the service. And the quickness of the service.

Rick

By Rick | 3/6/2020

Super service,as always!

LF

By LF | 4/21/2024

The fastest flat I've ever had fixed..in and out in 20 minutes.

Crystal

By Crystal | 3/6/2020

There was ver good

Moni

By Moni | 4/13/2024

Charlie was friendly and professional. I was able to sit and read while waiting.