Big O Tires

679 ratings
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Location

7690 E Hwy 69,
Prescott Valley, AZ 86314

anonymous

By anonymous | 2/6/2021

Very Impressed. Great Employees and Store Manager.

Docy82

By Docy82 | 6/10/2024

Celina and Kevin provided great service! Went for oil change and they rotated tires as well.

Christopher larocque

By Christopher larocque | 6/26/2020

Mark was very helpful, friendly and knowledgeable! Fast and honest service! Will be back again. Highly recommend

B. LaBobba

By B. LaBobba | 6/6/2024

Needed a quick turnaround and Big-O delivered.

Gretchen

By Gretchen | 6/16/2020

I recently purchased tires here and was pleased with the product knowledge and service. I'll be back.

Mary L

By Mary L | 6/3/2024

Employees were very friendly and knowledgeable. My sons car is a Ford and they explained the possibilities of swollen lugnuts and the reason it was happening. Walmart our first stop would not give us tires due to this. It ended up we did not need the lugnuts, but the information was greatly appreciated. We got right in at our scheduled time and tires were replaced quickly.

Tony

By Tony | 4/1/2020

Josh Maddox took amazing care of me. I can't say enough good things about him. He quoted me a new set of tires while I was there getting a flat repair. I will be returning within the next few months to get that set of tires from Josh!

CEO

By CEO | 5/30/2024

When we stopped by the big O we were checking prices. the associate the did the quote was so easy to talk to when I asked when I could get the work done, we were told right know. we got in and out in no time.

George

By George | 3/23/2020

I had a starter motor problem whilst I was out. They immediately took me in and replaced it whilst I waited so I was able to safetly get home.

Retired guy

By Retired guy | 5/29/2024

Had an alignment performed. Not much to say on that really.

Kim

By Kim | 3/23/2020

Very friendly and always knows what I need

Mckayla M.

By Mckayla M. | 5/28/2024

The service was quite speedy and the people were quite awesome, taking the necessary time out to answer any questions that I might have had prior to, and during my visit. I really honestly appreciate the amazing customer service provided by the team at this location. This location is definitely a ten out of ten. Thank you all for your excellent service.

Wendy

By Wendy | 3/13/2020

Friendliness has improved! I was greeted promptly and felt respected.

John R

By John R | 5/11/2024

I booked appointment the night before. An associate called me in the morning to confirm tire order and alignment I requested. He even offered to get me an earlier appointment if I wanted.

Lupe

By Lupe | 3/12/2020

It works great for me! Close to home; I get treated in a very friendly and professional way; and get good service on my car. No complaints here!

Don O.

By Don O. | 5/10/2024

Made the appointment online, dropped off vehicle at the store, was informed about the approximate time for completion, was notified via text when it was ready, walked back in, finalized the paperwork and was done. Couldn't have been a smoother transaction.

Rick

By Rick | 3/6/2020

Super service,as always!

bearish1

By bearish1 | 5/9/2024

Was a bit early for appointment, but staff had no problem saying “better early than late”. Staff also accommodated a request to view the tires before installation. Work was performed in a timely manner. All staff was courteous, friendly, and professional.

Crystal

By Crystal | 3/6/2020

There was ver good

Jeff J

By Jeff J | 5/7/2024

Was initially interested in just the 1 tire. Great communication from representative that replacing all 4 made more sense. Others, outdated, replacing one at a time, as may have happened, didn’t make much financial sense.