Big O Tires

679 ratings
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Location

7690 E Hwy 69,
Prescott Valley, AZ 86314

Jesse

By Jesse | 2/7/2020

They have always done what I was told they were going to do . From the first time to the last time that I came in to Big O tire. They do what they say they are going to do.

HeidiD

By HeidiD | 5/6/2024

When they ended up having to kee my vehicle all day, they volunteered to take me to work. About 25 minutes away!

Lorraine

By Lorraine | 2/5/2020

These guys are the best! I won't do business anywhere else.

Dennis G

By Dennis G | 5/4/2024

Even tho we had to wait for the following Monday for two more tires it went good for us

Glynn

By Glynn | 2/3/2020

They were pointed out a problem I was not aware of.

Very pleased

By Very pleased | 4/25/2024

Was able to walk-in and have them fix my tire, with no hassles. Very professional and customer oriented.

Javier

By Javier | 1/28/2020

Great service

Jadef

By Jadef | 4/22/2024

I was extremely happy with the service. And the quickness of the service.

Billy Hood

By Billy Hood | 1/14/2020

Took great care of me as always. I think it was Bob that helped me out this time. Thank you!

LF

By LF | 4/21/2024

The fastest flat I've ever had fixed..in and out in 20 minutes.

Debra

By Debra | 1/1/2020

Thank you for being so kind.

Moni

By Moni | 4/13/2024

Charlie was friendly and professional. I was able to sit and read while waiting.

Eric

By Eric | 12/31/2019

The only comment I have is that the list of recommended maintenance items included an automatic transmission service. My truck has a 5 sped manual transmission. Don't know if this is just a computer printout that customers get or if this was just an oversight but that added a lot to the estimate.

Bruce

By Bruce | 4/12/2024

Was very infrmative,easy to schedule, clean shop, easy access and staff was very helpful

William Condis

By William Condis | 12/29/2019

Just moved from Florida. Sunday, driven out of our home by huge water leak. Stopped by car wash to try & cheer up before returning to hotel room. Car wash ripped valve stem & flattened tire. Show up w/tow truck at Big O w/no appt & they were really busy. Greeted simultaneously by two service advisors. Bob Powell took over. Very kind, polite, and efficient. About one hour & tire was repaired. We thought we would be there for hours. Big O experience is the only good happening for us in more than a week. Now customers for life. Thank you Bob Powell & Big O!

Robert S

By Robert S | 4/7/2024

Although i didn't plan on going to BigO tires because it happened on Sunday i ended up there instead of my normal habit of going to Costco for tires. I lost 3% in rebates but you representative did a good job handling my objections resulting in this sale.

Debra

By Debra | 12/10/2019

with an appointment waiting time was pretty good.

Westerner

By Westerner | 4/4/2024

Set scheduled appointment, took me right in.

Javier Gomez

By Javier Gomez | 11/21/2019

Exelent service

Trace C

By Trace C | 3/23/2024

Staff was super friendly. Easy peasy!