Big O Tires

263 ratings
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Location

516 E Washington St,
Petaluma, CA 94952

anonymous

By anonymous | 11/28/2020

Excellent service and very nice that they wiped down all surfaces (doors, steering wheel, etc.) with disinfecting wipes before giving back the car.

Roberto g

By Roberto g | 11/19/2021

I am highly satisfied because every time I take my vehicles to them they do a great job on doing everything they have to do to. They tell me everything really clear and they stick to the time they tell you your vehicle is going to be ready and they do a magnificent work.

anonymous

By anonymous | 11/15/2020

They do exceptional work work was on time work was done right friendly friendly employees

GF

By GF | 11/17/2021

As always, good service and knowledge. Been using this location for years for tires and related maintenance.

anonymous

By anonymous | 10/23/2020

Best place in Sonoma county for tires!! Its the staff at this location that make the difference.

Rocky Jo

By Rocky Jo | 11/4/2021

I deal with Chad at this location for over 15 years and Always get good service and advice. i feel comfortable and safe with the care/service I receive!!

anonymous

By anonymous | 10/2/2020

Perfect Job. Done on Time

Linda F

By Linda F | 10/29/2021

The follow through and continued service of each time I need help and service. Thank you so much.

anonymous

By anonymous | 7/30/2020

Quick and helpful shop. Fair prices

Jessie s

By Jessie s | 10/22/2021

Chad is always friendly and very knowledgeable about products and helped me to decide a good fit on some new wheels and tires I'm going to purchase

anonymous

By anonymous | 7/15/2020

Professional, knowledgeable and helpful. Great experience!

Charise D

By Charise D | 10/18/2021

The owner works along side employees and takes a big interest in customer satisfaction. The employees seem to like working there. Everyone is friendly and cheerful. I go there not only because of good prices but because I like the people. I usually don't do surveys but I care about this gang.

anonymous

By anonymous | 5/27/2020

Friendly, honest, professional service. I highly recommend.

Flat tire Cat

By Flat tire Cat | 10/14/2021

Derek was super nice. Got me in and out fast. Explained everything well

Chick Petersen

By Chick Petersen | 5/16/2020

I've been bringing my 2 cars here for a while now. Even during the COVID-19, they were extremely thoughtful, professional and friendly. My recent visit, they called with advice, helped decide what would be done and got me out within my timeframe even though there was additional work. I've always been extremely pleased with their results unlike some other facilities. I would highly recommend these folks and will continue to bring my 2 vehicles there.

Anonymous

By Anonymous | 10/1/2021

Am a regular customer and have always been treated very well. I dropped in early for regular 5,000 mile oil etc. work-up and later called that there was rear strut problems etc. that needed taking care of I gave my approval and higher cost $ 850 . It took longer to get it done but that was the nature of the job and I got it after 430 pm which was ok by me. I trust Chad and Randy and their mechanics.

Erica

By Erica | 3/30/2020

Super fast and courteous crew!

Anonymous

By Anonymous | 9/16/2021

Derek was great

Kristen Belden

By Kristen Belden | 3/13/2020

I went into Big O without an appointment to get a tired repaired or replaced. They started helping me immediately even though I had just dropped in. I ended up having to get all new tires because mine were all pretty worn out. This was a blow to me, as I don't have a lot of money right now, but everyone there, especially Peyton who assisted me, was wonderful. Peyton explained everything to me and helped me to get the best things for my car and my budget. He was also friendly and courteous. Excellent service all around. Additionally, while I was in the shop I saw one of the workers spraying lysol on the customer counter. In today's environment seeing someone taking steps to protect themselves, their customers, and the public was really comforting.

Fast Service

By Fast Service | 9/10/2021

Quick and easy tire mounts, just a half hour to complete